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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

August 10, 2023

Quick service and explanation of services was great. Whether I needed it or not, the explanation convinced me that I did! More

by DPHILL33
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service
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Aug 14, 2023 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2023

Took too long. Did not bring my car around. This always happens every time. Disappointing More

by guntercj1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K G
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Aug 12, 2023 -

Stone Mountain Nissan responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (678) 971-3361 to share more details about your visit so we can make things right.

August 08, 2023

I found him to be professional, attentive to my needs and budget, great product knowledge, and friendly! More

by IZELLAKING
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rue, Carroll Braddy
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August 07, 2023

A bit difficult to navigate during construction but personnel are helpful. DJ is friendly and pleasant. Still, 4 plus hrs for oil cut?! More

by KATHLEENSEA
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dj
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Aug 10, 2023 -

Stone Mountain Nissan responded

Hi Kathleensea, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2023

Heath Wages and the service department at Stone Mountain Nissan consistently provide excellent service for our 2013 Nissan Altima. More

by WCBURTON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages is an All Star.
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Aug 10, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 06, 2023

The associates are very knowledgeable and friendly. When dealing with the customer they have the customers best interest in mind More

by MS.VICTORIATHOMAS
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2023

Great service! I take my Maxima there for all service to keep it in top shape. More

by RICKEATON57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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August 05, 2023

My vehicle is STILL scratched up from my 2022 visit. And NOTHING was done about it. Before that visit A nail was in my tire. I had barley made it out your parking lot. This time I was hoping everythin More

by NOWFAITHISJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Dennis Sledge, tanzeel Shahed, Antionio Smith
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August 05, 2023

It was fast, friendly, nice, and easy. I always like to bring my car in dealer for better service. More

by hosaihabibi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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Aug 08, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 04, 2023

Everything was wonderful ! ! I get great service every time I bring my truck to this dealer . More

by RSOUVENIER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 06, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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