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Stone Mountain Nissan
Lilburn, GA
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,524 reviews
September 10, 2023
it's been over a month since I purchased my car and i am still waiting to get the bumper cover on my 2018 Rogue repaired. I have dealt with both the used car manager and a gentleman named TJ who handles the still waiting to get the bumper cover on my 2018 Rogue repaired. I have dealt with both the used car manager and a gentleman named TJ who handles the issues. I also got a call a week or so ago from the customer service people and i advised the person that nothing has been done yet. She said she would email TJ to get in touch with me. I have still not heard from anyone. Please contact me so this issue can be resolved. I Believe it's a very minor repair-replacing a clip? Apparently the salesman who sold me the car was terminated shortly after. More
by kearnsp52
Verified CustomerEmployees Worked With
TJ and the used car manager.
September 09, 2023
Take too long to do an oil change, without them topping off or changing any tires for rotation. Paperwork says they top off fluid but they only top off windshield fluid. off or changing any tires for rotation. Paperwork says they top off fluid but they only top off windshield fluid. More
by BARBARASSDIST
Employees Worked With
New management
September 07, 2023
The Personal and staff and service was outstanding. Thanks for your service. Everyone Was Professional. Thanks for your service. Everyone Was Professional. More
by tonylcherry
Employees Worked With
Other Employees :
Jeremy Lee, Antionio Smith, Eric Campbell
September 05, 2023
Would have given a better rating but I had to call the dealer three times to get appointment. Need better customer care. Service was good but getting appointment not good at all. Owner should be aware. dealer three times to get appointment. Need better customer care. Service was good but getting appointment not good at all. Owner should be aware. More
by CHILMJO
Employees Worked With
Dakyre Jones
August 30, 2023
I absolutely LOVE Heath Wages he was the best, I was so frustrated with the Warranty company and going through so much and Heath made the process so smooth, He communicated with me the entire time kept me frustrated with the Warranty company and going through so much and Heath made the process so smooth, He communicated with me the entire time kept me up to date with progress or issues and I never had to wait for a response when I had a question or two. It's hard to get great service these days and Heath was PHENOMENAL! Thank you for Great service! LaToyka More
by TOYKA
Employees Worked With
Heath Wages
