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Stone Mountain Nissan
Lilburn, GA
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,524 reviews
Verified Customer
October 16, 2023
Came in for an oil change. Got the car home to find that the dealership left thr oil cap off. Oil was everywhere. They also didn't clear the message on my car to change the oi Got the car home to find that the dealership left thr oil cap off. Oil was everywhere. They also didn't clear the message on my car to change the oil, or place the reminder sticker. I have little faith the oil change happened at all. I notified the dealer who cleaned the oil from the engine bay. More
by charlesaenglish
Employees Worked With
I have no names.
October 16, 2023
It took me calling 5 times throughout the week to finally get a hold of someone in the service department. Once I finally got a hold of someone I was able to get in to have my oil changed. Once I got there t get a hold of someone in the service department. Once I finally got a hold of someone I was able to get in to have my oil changed. Once I got there the service was great. More
by TSCOTTRYAN
Employees Worked With
Not sure
October 16, 2023
Good customer service/support. Dakyre Jones provides excellent customer service and attention to customers’ need. Good location/clean facilities. Dakyre Jones provides excellent customer service and attention to customers’ need. Good location/clean facilities. More
by pily_perito
Employees Worked With
Dakyre Jones & Bob White in Service Department.
October 14, 2023
Heath was very professional. Wait time as not too bad. I suggest you change your TV Chanel to something other than promoting your vehicles! Wait time as not too bad. I suggest you change your TV Chanel to something other than promoting your vehicles! More
by John Lawrence
Employees Worked With
Service
October 14, 2023
Heath Wages has been my service advisor for 7 years. He is very professional and always available to help me with my service needs He is the main reason I will be a long time customer!!! He is very professional and always available to help me with my service needs He is the main reason I will be a long time customer!!! More
by SKUNKLER69
Employees Worked With
Heath Wages
