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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,049 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,049 Reviews of Stevenson-Hendrick Toyota Jacksonville

July 01, 2017

Great experience at Stevenson Toyota. I was in a difficult situation with my old vehicle and they help me with the right options to get out of it. Their sales and finance department are to More

by JD2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katy Garciai, Bob McMillan
Jul 03, 2017 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for your wonderful feedback. At Stevenson Toyota, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

June 30, 2017

EXCELLENT Richard Harrington is a great asset to your business. I learned about him by "word of mouth" & Devine intervention. I have never had a Sales Consultan More

by Cathy P. Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Steve St. Denis
Jul 03, 2017 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for your review and business as a customer, Cathy. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Richard achieved that. Once again, we appreciate your business here at Stevenson Toyota and hope you'll keep in touch for your future car needs. Sincerely, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

June 28, 2017

Customer service was excellent. Todd is an excellent sales person. He took the time to answer all questions during my purchasing experience. He took the time to explain all of my opt More

by jwright0073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Walker, Dana Gentry
Jun 29, 2017 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Todd was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs here at Stevenson Toyota. Sincerely, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

June 27, 2017

Great sales experience! I loved the way Aaron listened and knew what I was looking for. I was in no hurry to buy but because he listened, he found it and called. He wasn't on More

by SBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Popajohn, Aaron Prescott, Josh Ragan
Jun 28, 2017 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Aaron helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team here at Stevenson Toyota is always here to assist you. Sincerely, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

June 06, 2017

Extraordinary Dealership My brakes went out on a new 4Runner. Went to the closest dealership in Greenville NC but they basically turned me away with no real diagnosis. Drove t More

by ChipPerryNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Popajohn, Jay Anthony, Todd Walker, Aaron Prescott, Jesse Sisco, Robert Henderson, Jasent Jurgensen
Jun 06, 2017 -

Stevenson-Hendrick Toyota Jacksonville responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team here at Stevenson Toyota was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

June 06, 2017

Wonderful Customer service! We are very pleased with the service and attention we received at Stevenson Toyota! From the first phone call, to being greeted in parking lot- top no More

by LinseyD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Bob McMillan
Jun 07, 2017 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for taking the time out of your day to share your experience with everyone here at Stevenson Toyota. We believe in attentive and professional customer service and I'm glad that Richard, Bob and our team made such a great impression on you. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

June 05, 2017

Jeep 2016 Went in to look at a new Jeep and walked away with the keys. T was very friendly and helpful. He made sure to answer all my questions and clear up any More

by Layton702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McMillan, T Muhammad
Jun 06, 2017 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know T was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

May 30, 2017

Thurman and Toyota 4runner Our experience at the dealership and with Thurman was great. He made us feel very comfortable and didn't try to force us into any decision. The best More

by Cadenbuckley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thurman Durham
Jun 01, 2017 -

Stevenson-Hendrick Toyota Jacksonville responded

I sincerely thank you for going out of your way to write this review about Stevenson Toyota. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new purchase. If you have any further needs, please come back to see us. Sincerely, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

May 28, 2017

Could not be happier! Could not be more pleased with our experience @ Stevenson Toyota! Absolutely fantastic! The entire experience from walking in the dealership door to More

by GolfGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Popajohn, Steve St. Denis, T Muhammad
May 29, 2017 -

Stevenson-Hendrick Toyota Jacksonville responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know here at Stevenson Toyota. Sincerely, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

May 27, 2017

Outstanding service The guys at Stevenson Toyota did a great job and helped us get into a new vehicle. The salesman was sure to take care of our every need. Will send fri More

by MasonD0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Staples, T Muhammad
May 29, 2017 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us here at Stevenson Toyota. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

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