Stevenson-Hendrick Toyota Jacksonville

10 out of 10 expierience my experience at Stevenson Toyota was hands down one of the best iv had in years, iv dealt with many different brands in the past like infiniti, bmw, my experience at Stevenson Toyota was hands down one of the best iv had in years, iv dealt with many different brands in the past like infiniti, bmw, jeep, chevy, vw. and by far this was the easiest and most confident decision iv made on a vehicle. Cassandra my sales rep was amazing she helped me locate the car with the specs i was looking for and then helped me compare so that i could make the right decision, she explained the differences in vehicles and options to be able to drive out of there with the car i want. at the end of the day i was very happy with my experience from start to end. i purchased the vehicle Feb 28th 2018 im writing this review Mar, 9 2018 and i still feel great about it no buyers remorse, no better deals else where after the fact and most importantly i don't feel like i got screwed. i hope this review is helpful for the next person looking to purchase their new vehicle. remember ask for Cassandra. -Richard More

Delightful Experience Sherry my sales representative was an absolute delight to work with. She was very patient through the entire process. She is very personable. Initiall Sherry my sales representative was an absolute delight to work with. She was very patient through the entire process. She is very personable. Initially I had an appointment for service & Sherry called to see if I would allow them to do an appraisal, at first I said no then yes. She helped me find the vehicle that was right for me. I would highly recommend Sherry. She is the best rep I have ever dealt with. She deserves recognition for excellent service and personality. More

absolutely phenomenal This was hands down the best cart buying experience I have ever had. The service and speed at which we went through the usually very long paper work p This was hands down the best cart buying experience I have ever had. The service and speed at which we went through the usually very long paper work process was amazing. More

Searching the Tundra for a 4X4 I used True Car as my search engine and the most attractive choice was a 2013 Tundra Limited. I indicated my interest by way of True Car, and was cont I used True Car as my search engine and the most attractive choice was a 2013 Tundra Limited. I indicated my interest by way of True Car, and was contacted within 15 minutes. We set up an appointment for later that day. In the meantime, I considered what I would accept as a trade-in value on my Transit Connect. I came up with a bottom line. Suffice it to say I was pleasantly surprised when their offer was my desired value for the transaction. I worked with a number of very pleasant and helpful people, but the best by far was my salesperson. Cassandra was very helpful, very energetic and extremely accomodating. She anticipated most of my questions, and thoroughly answered those she did not. The showroom was welcoming, low-pressure and the experience was top notch. If you need a high quality ride for an agreeable price, try Stevenson. More

We had an excellent experience at this dealership. Our saleswoman made this experience seamless and pleasant. She followed us not just up to the sale, but even weeks after the sale. I confirmed with my Our saleswoman made this experience seamless and pleasant. She followed us not just up to the sale, but even weeks after the sale. I confirmed with my personal bank that the sales price that we received was a fair market value price. Sherry ensured that all of our needs were met during the entire process and beyond. We appreciated the family oriented environment. We intend to purchase all of our vehicles from this dealership and specifically from Sherry. More

In and out I have been looking at various cars across various dealers and none were willing to meet me in the middle for what I was looking for....that is until I have been looking at various cars across various dealers and none were willing to meet me in the middle for what I was looking for....that is until I went to Toyota. Drew was professional and knowledgeable. I had actually test drove this vehicle at another dealer and walked out when they couldn’t find the right price. It took Drew all of about 10 minutes to give me a deal I couldn’t pass up. More

Used Prius Tera was great to work with! She was friendly and straightforward and helped us get a good deal! We traded in a car for a used Prius. Tera was great to work with! She was friendly and straightforward and helped us get a good deal! We traded in a car for a used Prius. More

Amazing Customer service was outstanding the moment I walked in, was led inside, sat down and went straight into. Overall, just a great experience as first ti Customer service was outstanding the moment I walked in, was led inside, sat down and went straight into. Overall, just a great experience as first time buyer. More

Awesome experience Our sales associate Tara Malone was awesome! By far the best experience I have ever had at a dealership. I will Recommend Tara and the Stevenson team Our sales associate Tara Malone was awesome! By far the best experience I have ever had at a dealership. I will Recommend Tara and the Stevenson team to anyone that I can! More

LOVE my TRD Premium 4RUNNER I so enjoy using this dealership & seeing everyone who works here. They have a great customer service & sales team! I always feel welcome every time I I so enjoy using this dealership & seeing everyone who works here. They have a great customer service & sales team! I always feel welcome every time I visit. Drew Malagadey was my sales person & I highly recommend buying from him. He will go the extra mile for his customers. I also would recommend Edwin Castaneda in the service department. We changed the tires & rims on my new TRD 4Runner & Edwin made the transition very smooth. He was very knowledgeable and helpful in helping us choose the right tire & rim for my new truck to give it the best performance possible. This is my all time favorite place to go for service on all my Toyota vehicles & even if I’m just looking for something new. More