Stevenson-Hendrick Toyota Jacksonville
Jacksonville, NC
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1,051 Reviews of Stevenson-Hendrick Toyota Jacksonville
Justin helped is with buying a brand new car. I bothered him for a week for the one I wanted. He was always polite and respectful. He searched endlessly for a car that we might like. However I bothered him for a week for the one I wanted. He was always polite and respectful. He searched endlessly for a car that we might like. However we stuck with the first one we saw and he was able to get us to a payment we liked. More
Just bought my brand new 2024 Camry . If you want someone straight to the point come see Allen . He will definitely take care of you and very knowledgeable! If you want someone straight to the point come see Allen . He will definitely take care of you and very knowledgeable! More
This was one of the best car dealerships I have been to ever. They were very professional and knowledgeable. Very upfront about everything and not pushy at all. They definitely made this experience very en ever. They were very professional and knowledgeable. Very upfront about everything and not pushy at all. They definitely made this experience very enjoyable. My car salesman was James Lee and his manager is Ray Calhoun. They were absolutely an amazing team and really listened to what I wanted and needed. Highly recommend you go and see them if you are looking for a car. More
Justin C. took wonderful care of everything. He was accommodating, friendly, and straightforward. All characteristics that you want to find in someone in his l took wonderful care of everything. He was accommodating, friendly, and straightforward. All characteristics that you want to find in someone in his line of work. I told him what I wanted and what payment I wanted and he made it happen. Thank you again! More
Great dealership, salesman Michael did an outstanding job with customer service when it can to showing me around different vehicles, test drives and overall knowledge of the vehicle and details that were nic with customer service when it can to showing me around different vehicles, test drives and overall knowledge of the vehicle and details that were nice to know. More
Our experience was one with professionalism, friendliness and patience in our process of deciding what we wanted and what terms we were comfortable with. Michael Melendez (sales Consultant) and Christian Dav and patience in our process of deciding what we wanted and what terms we were comfortable with. Michael Melendez (sales Consultant) and Christian Davila(Finance Manager) made the whole experience pleasant and easy to get through. They were without a doubt the key components to our final decision to buy and not continue to keep looking. Stevenson Hendricks Toyota Jacksonville gives you that hometown feeling with the personal touch! We would definitely recommend them to anyone and will be looking forward to our future car purchases with them. More
We bought a brand new RAV4 Hybrid last month and couldn't be happier with our vehicle! We worked primarily with Jay, who's one of the best car salesmen I've ever met. We told people it was actually 'fun' buy be happier with our vehicle! We worked primarily with Jay, who's one of the best car salesmen I've ever met. We told people it was actually 'fun' buying a new car in working with Jay. He knows how to build rapport and was genuinely interested in us as people, not just as customers. We had previously helped our daughter and her husband buy a new Sienna from them last March so I'd say our family are customers for life. And I attribute that to Jay. The only reason it's not a five-star rating had nothing to do with Jay. The actual salesman, Luis, and Taylor, the finance rep, were unable to title our new vehicle in our family trust. That did not sit well with us. Now, we have to spend additional time at the DMV office to get the title switched over. We're no happy about that! I do not understand how a dealership that's part of the Stevenson-Hendrick family of dealerships would not be able to figure that out. We purchased a Honda Pilot four years ago and the Honda dealership had no problem putting the title in our family trust. That's something you need to look into and fix. Like More