Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
Filter Reviews by Keyword
By Type
Showing 1,276 reviews
Stevenson-Hendrick Honda has an excellent service and sales department. I’ve found everyone to be kind, caring, and make sure they’re meeting my expectations. This is rare to find at a dealership. sales department. I’ve found everyone to be kind, caring, and make sure they’re meeting my expectations. This is rare to find at a dealership. More
My wife and I had a great experience buying a used vehicle at Stevenson-Hendrick Honda in Jacksonville. From the initial contact through the discussion of vehicle needs to the final paperwork - attent vehicle at Stevenson-Hendrick Honda in Jacksonville. From the initial contact through the discussion of vehicle needs to the final paperwork - attentiveness and customer care were at their utmost! Our sales person was Gabe Carden. And unlike some sales associates who try to impress you with their knowledge, etc., Gabe was more concerned with making sure we were pleased with the vehicle we were interested in. And, if asked a question he didn't know the answer to, he honestly said he didn't know but he would find out for us. And David Maston in Finance was not only very knowledgeable with all aspects of finances, etc.,, he was able to explain it all in an understandable manner and calm, respectful voice. More
My husband and I had a wonderful experience at Stevenson Hendrick Honda Jacksonville. From the moment we walked in, everyone was extremely nice. We worked with the salesman Patrick Moquin “P3” and he was VE Hendrick Honda Jacksonville. From the moment we walked in, everyone was extremely nice. We worked with the salesman Patrick Moquin “P3” and he was VERY knowledgeable to the vehicle we looked at (& with more conversation, he was knowledgeable about all the Honda vehicles). Patrick asked us from the start what we wanted in our vehicle, and why. He walked us through the Odyssey and explained every feature to us, (even the small buttons at the front of the car that might be looked over for a salesman who just doesn't care) but not Patrick! He taught us all about it and gave us time to look around it and test drive it without any pressure. It was so helpful! Patrick helped us to compare the Odyssey to the Toyota Sienna by pulling up a comparison chart online. Every paper work and online website we needed, he was efficient to get! The manager Rory was also great to work with to set a price, and very nice! The whole process was wonderful and the people here are great. Amazing customer service. More
Bernard made getting my headlight replaced easy. I received a courtesy ride to work and back to the dealership when the work was completed. Bernard personally ensured that everything worked prope I received a courtesy ride to work and back to the dealership when the work was completed. Bernard personally ensured that everything worked properly before I left. More



