Stevenson-Hendrick Honda Jacksonville

Amazing customer service Amazing Customer service and the job was done in a timely manner, my car was also washed before it was returned to me. Highly recommend! Amazing Customer service and the job was done in a timely manner, my car was also washed before it was returned to me. Highly recommend! More

Professional customer service atmosphere Everything was prepared in advance, thanks to Ms. Teresa West, Robert Crandall, and Nick Baker and it was the best car buying experience we ever had. Everything was prepared in advance, thanks to Ms. Teresa West, Robert Crandall, and Nick Baker and it was the best car buying experience we ever had. More

Honda Service I had an appointment at 3:45 p.m. and had no major issues with the service that I was provided. The wait time was about one hour and a half and I wait I had an appointment at 3:45 p.m. and had no major issues with the service that I was provided. The wait time was about one hour and a half and I waited for the car in your lounge area. I would have given your dealership four stars but I was a little put off by the up-selling that was trying to be pushed on me. My car only had 25,000 miles on it. More

Great experience Went in to get some recall work done and everything ran smoothly, it did take most of the day but I will sacrifice that to know my family is safe in o Went in to get some recall work done and everything ran smoothly, it did take most of the day but I will sacrifice that to know my family is safe in our vehicle. The man I worked with was extremely accommodating and pleasing to speak to, and our shuttle driver was the sweetest man ever. I'm the type of person that can't be quiet in the car so for him to indulge me in conversation and not think it rude to talk about his life and share stories was wonderful. The staff couldn't have been more wonderful More

Routine maintenance My maintenance light came on the day before yesterday and so I called Lejeune Honda (where I purchased my car w/ the car care plan) to schedule an oil My maintenance light came on the day before yesterday and so I called Lejeune Honda (where I purchased my car w/ the car care plan) to schedule an oil change and tire rotation. They actually had availability the same day, which I was surprised about! I took my car in at 12:45 and left. I got a call at 1:15 saying that it was already done (another surprise). Everything was very fast and all of the employees that I encountered were very friendly. No complaints here. I would definitely recommend this service center to anyone who needed it. More

Excellent buying experience. What a great experience purchasing a new car. Lejeune Honda made our purchase stress free! From the on-line interaction, test drive, product informat What a great experience purchasing a new car. Lejeune Honda made our purchase stress free! From the on-line interaction, test drive, product information, price negotiation, to the delivery process everything was done in a streamline, friendly, professional manner. Our sales associate Rob Crandall was simply the best!! We spent less than 2 hours total in the dealership. That includes the test drive and delivery process. What a time saver. We couldn't be more satisfied with the transaction. Buy from Lejeune Honda and Rob Crandall, you won't be disappointed. More

Great service! They took care of me the same day I went in. They seem to really care about getting me back on the road and about saving me money. They took care of me the same day I went in. They seem to really care about getting me back on the road and about saving me money. More

Back in a flash Call the service department late on last Friday told them about my issue. I was told not to drive it , so I had my Crosstour towed over on Saturday m Call the service department late on last Friday told them about my issue. I was told not to drive it , so I had my Crosstour towed over on Saturday morning to be looked at, I expected to be without my vehicle until Monday but Saturday morning they got it in and took care of the problem and had my vehicle back to me by Saturday afternoon.. Thank you Lejeune Honda Service department.. Outstanding service... More

Vehicle inspection 30-40mins wait. Wasn’t bad, considering they also washed d car for free. . I have a peace of mind havind d vehicle checked n service here as i bought 30-40mins wait. Wasn’t bad, considering they also washed d car for free. . I have a peace of mind havind d vehicle checked n service here as i bought the car from d same place and should be their specialty. More

The excellent service The staff was warm and friendly. They knew their jobs. I was treated in very professional manner. The oil change on my car was done in less than 30 m The staff was warm and friendly. They knew their jobs. I was treated in very professional manner. The oil change on my car was done in less than 30 minutes. Couldn't be any happier. They will always have my business. Great job! More