Stevenson-Hendrick Honda Jacksonville

Excellent Can’t remember name if service rep please look it uo Took auto in for oil change tire rotation excellent service , will recommend to others Can’t remember name if service rep please look it uo Took auto in for oil change tire rotation excellent service , will recommend to others More

Service center We had an 8am appointment for an oil change and tire rotation. We dropped our van off the night before. I was contacted at 0830 to make sure the work We had an 8am appointment for an oil change and tire rotation. We dropped our van off the night before. I was contacted at 0830 to make sure the work being performed was correct. It was and he said they would proceed. We called several times to follow up on the status of the van between 11-12pm. No clear answer was given. We decided to go to get the van 1200, but it hadn’t even been serviced yet! It was a major inconvenience for us and the lack of communication made it worse. The follow up from customer service regarding this issue was excellent. I appreciated their concern and desire to correct the matter. We were given a 10 percent discount. More

Scheduled Service from My Service Plan Although there was nothing special about this service (it was an oil change and tire rotation that was part of my service plan) I was still treated ve Although there was nothing special about this service (it was an oil change and tire rotation that was part of my service plan) I was still treated very professionally. I was greeted personally and promptly and everything that was to be done was explained to me. Once the service was complete, I was given a thorough out-brief on the condition of my vehicle and pertinent suggestions for future service. This is exactly the reason I always have my vehicle serviced at LeJeune Honda. More

Vehicle Service I went to this dealership to have my vehicle serviced. The personnel were extremely well dressed and exceptionally professional. They young lady that I went to this dealership to have my vehicle serviced. The personnel were extremely well dressed and exceptionally professional. They young lady that assisted me was extremely professional and very pleasant. The service was completed in a timely manner. The facilities, the service and the personnel all contributed to a fantastic team. And that is why my wife and I currently have our fifth Honda. Thank you to all involved for making the experience of dealing with, driving, and having our Honda so pleasant. More

speedy service Chris was very knowledgeable, professional, & I did not feel like a "number". He looked me in the eye when speaking & came across as honest, sincere, Chris was very knowledgeable, professional, & I did not feel like a "number". He looked me in the eye when speaking & came across as honest, sincere, & willing to do his best for me. I appreciated his suggestions & felt he was listening to me. More

Awesome and Great Service ! We went in knowin we needed a bigger family car and man did Patrick Hurd know what he was doing . We didn’t really know what we wanted we just knew we We went in knowin we needed a bigger family car and man did Patrick Hurd know what he was doing . We didn’t really know what we wanted we just knew we needed bigger . Patrick worked to get us the best deal and what we could afford , he really took care of us and it was very much appreciated . Thanks Patrick for putting us in something safer for our family . More

Greatest experience Absolutely enjoyed my experience they were great with my little one it was so clean inside and out on the property. The employees were so caring and h Absolutely enjoyed my experience they were great with my little one it was so clean inside and out on the property. The employees were so caring and honest which is great ! I didn’t feel like they were telling me stuff to get money out of me ! I’ll definitely drive the hour from havelock to Jacksonville NC to see these guys again ! I’ve tried Morehead City and New bern and felt there was just something shady didn’t feel as if I could trust them. Jacksonville Honda is the way to go 100% ! Blonde gentle man named Chris helped me out and then a Hispanic female helped me out right when I drove up for the service! Great Employees :) More

Fantastic! Very knowledgeable salesman and friendly! I was very pleased with Jose. He seemed eager and ready to asdist us in any manner he could. He was not pushy and gave us all the privacy we needed w I was very pleased with Jose. He seemed eager and ready to asdist us in any manner he could. He was not pushy and gave us all the privacy we needed when we needed it to discuss things prior to buying our vehicle. After we purchased our car he gave a thorough ecplanation of every feature. More

User friendly and reliable service I’ve been coming to this dealer for over 12 years. I have purchased new and used vehicles from then and get my scheduled maintenance regirlarly done h I’ve been coming to this dealer for over 12 years. I have purchased new and used vehicles from then and get my scheduled maintenance regirlarly done here. Prices are reasonable in comparison to other service centers and you can always count on the Honda warranty. More

Friendly and hospitable The staff is very friendly and make you feel welcomed. They explain details of what needs to be done and why. I love that they are mindful of time. The staff is very friendly and make you feel welcomed. They explain details of what needs to be done and why. I love that they are mindful of time. It's nice when they can give you an approximate time so you Vann decide to stay or come back later. More