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Stevenson-Hendrick Honda Jacksonville

Jacksonville, NC

4.9
1,276 Reviews

2221 North Marine Boulevard

Jacksonville, NC

28546

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Showing 1,276 reviews

November 09, 2026

Very professional. Only had oil change and tires rotated. However they also washed my car for me and I didn’t ask for that. Very much appreciated More

by Lonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Montilla
November 08, 2026

Professional, courteous service representatives. The waiting area and bathrooms were clean. Efficient thorough service technicians More

by tjbobrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hamblin
Nov 10, 2026 -

Stevenson-Hendrick Honda Jacksonville responded

Tjbobrowski, we really appreciate your feedback!

November 06, 2026

Had routine maintenance done. Lashonda Humphreys was the amazing Service Advisor I had the pleasure to work with! She was courteous, professional and knowledgeable. More

by kimcstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lashonda Humphreys
Nov 10, 2026 -

Stevenson-Hendrick Honda Jacksonville responded

Kimcstewart, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson Hendrick Honda Jacksonville.

November 04, 2026

Drop off my car before 7:30 am appointment, they forgot it, called to asked , it’s not done yet, and it’s almost 12:00 pm, disappointed 👎 More

by salauzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Rowe, Bernard Montilla
Nov 06, 2026 -

Stevenson-Hendrick Honda Jacksonville responded

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (910) 998-4112.

November 03, 2026

I have always been pleased with the service I receive from Stevenson-Hendrick Honda. My service advisor, Mr. Bernard and technician, Brian, have helped me take care of my vehicle as if it were their ow More

by clott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Z., Bernard Montilla
Nov 05, 2026 -

Stevenson-Hendrick Honda Jacksonville responded

Clott, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson Hendrick Honda Jacksonville.

November 03, 2026

Great customer salesman interation. Every thing was super easy to navigate from start to finish. More

by Phillyharpoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Thorpe
Nov 05, 2026 -

Stevenson-Hendrick Honda Jacksonville responded

Phillyharpoon, we're so glad that we were able to go above and beyond your expectations!

October 31, 2026

The service dept. was very nice and professional. Bernard Montilla was very knowledgeable and professional. He is the reason I brought my car in for service. Thank You More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Montilla
Nov 03, 2026 -

Stevenson-Hendrick Honda Jacksonville responded

Peggy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson Hendrick Honda Jacksonville.

October 30, 2026

Andrew Rowe was great and professional as always. Andrew listened to the problem I was having with an update that didn't fully install at my last service appointment. Andrew scheduled a service appoi More

by DBARRETT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rowe
Nov 03, 2026 -

Stevenson-Hendrick Honda Jacksonville responded

Dbarrett20, we're so glad that we were able to go above and beyond your expectations!

October 28, 2026

Mr. Adrew Rowe and the Mr. C. Grady are the BEST! I enjoy the meticulous attention to detail they show when servicing my vehicles. The videos from C. Grady the mechanic are awesome. The 1st video is always t More

by Ron Ailshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C. Grady, Andrew Rowe
Oct 30, 2026 -

Stevenson-Hendrick Honda Jacksonville responded

Ron Ailshire, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson Hendrick Honda Jacksonville.

October 27, 2026

Great experience everyone was nice and very helpful, all transactions went great and communications was on point More

by Hearddenizroberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Nov 02, 2026 -

Stevenson-Hendrick Honda Jacksonville responded

Hearddenizroberto, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson Hendrick Honda Jacksonville.

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