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Steven Toyota

Harrisonburg, VA

4.8
2,145 Reviews
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,145 reviews

August 27, 2025

Went in for oil change. Service team is always polite & efficient. The videos are a great add. More

by Cban0504
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Aug 28, 2025 -

Steven Toyota responded

We really appreciate you taking the time to leave Steven Toyota this awesome review, thank you!

Aug 28, 2025 -

Steven Toyota responded

We really appreciate you taking the time to leave Steven Toyota this awesome review, thank you!

August 27, 2025

Very friendly, explained everything well, common sense was evident, very knowledgeable about the services to be performed More

by johnny
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chino
Aug 27, 2025 -

Steven Toyota responded

Hi Johnny, thank you for highlighting our knowledgeable team! We hope to see you again at Steven Toyota!

August 26, 2025

Got a 2016 Jeep renegade sport with a turbo, as the guys showing it to me he scratched the door right in front of my eyes. On top of the head he told me it would be no more than 28,000, after everything was More

by brocksobroke000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 28, 2025 -

Steven Toyota responded

It sounds like you've had quite a few frustrating experiences, and I'm sorry to hear that. We strive for transparency in pricing and service quality, so it's concerning to read about these issues with your vehicle purchase and maintenance visits. Your feedback is valuable as it helps us improve our services moving forward. If you'd like to discuss this further or have any other concerns, please feel free to reach out anytime. Thank you, Blair Vile - Service Manager - 540-434-1400

August 24, 2025

Great service and outstanding commitment to improve customer satisfaction. Best way of sharing service details with customers. More

by Mesfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kary
Aug 26, 2025 -

Steven Toyota responded

Mesfin, thank you for sharing your feedback about the Steven Toyota team! We are grateful for your business and hope to see you again down the road! Safe travels!

August 16, 2025

Very polite and prompt with service, will definitely use again when car needs any service More

by Wiebelrusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Aug 19, 2025 -

Steven Toyota responded

Thanks so much for the review. We look forward to your next visit to Steven Toyota!

August 16, 2025

Allison gave great customer service. This was second time I had to bring Sportage in for repairs due to steering column issues. Plus I had to wait 3 months the first time to get the part More

by lonadonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
Aug 19, 2025 -

Steven Toyota responded

Thank you for sharing your experience! We're glad to hear Allison provided great support and got your Sportage back on track. We truly appreciate your patience and trust in our service! - Your Steven Toyota Team

August 08, 2025

I'm grateful to have Chris Ritchie as my mechanic. I take my car to the Toyota Service Center because of him and truly appreciate his excellent work." More

by Astasyuk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ritchie
Aug 08, 2025 -

Steven Toyota responded

Thank you for choosing Steven Toyota and for sharing your experience with Chris! We look forward to assisting you in the future.

August 07, 2025

Nicholas at Steven Toyota is professional, courteous, informative, and always a Joy to work with! Great Job, Nicholas!!! More

by svanwilliams
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nicholas, Stacey Williams, Jose, & Edgardo
Aug 07, 2025 -

Steven Toyota responded

We’re proud to have Nicholas on our team! Thank you for choosing Steven Toyota and for sharing your awesome feedback!

August 05, 2025

Brooke was a well organized service write and great to work with. She communicated clearly every step of the way throu my repair process. Andrew and Ian put thier professional skills to work on my well us More

by mjohndrow74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Brooke, Andrew, Ian
Aug 06, 2025 -

Steven Toyota responded

We're delighted to hear Brooke, Andrew, and Ian took such great care of you and your Subaru! Thank you for choosing Steven Toyota and for sharing your feedback. Drive safely!

August 02, 2025

Customer service was great. Service writer was friendly very helpful 😀 Lobby clean. I will return for my state inspection in sept. More

by bbsharpei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Aug 05, 2025 -

Steven Toyota responded

Thank you for your enthusiastic feedback! It's so nice to hear our team made such a good impression. We look forward to welcoming you back to Steven Toyota in September. Safe travels!

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