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Steven Toyota

Harrisonburg, VA

4.9
1,980 Reviews

2970 South Main Street

Harrisonburg, VA

22801

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Showing 1,980 reviews

February 26, 2021

I recently purchased a RAV4 from Brian Morrison at Steven Toyota, and I was very happy with the service I received. Brian was most accommodating in helping me find the vehicle I wanted. His sales approach wa More

by Lsenoj123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Morrison
February 24, 2021

I purchased a 2021 RAV4 a few days ago from John Glover. He was a great salesman and I am very happy with my purchase. I would recommend John to anyone because he was knowledgeable, patient, and ensured I f More

by A_Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Glover
February 23, 2021

I loved this establishment. Pablo Pacheco was the employee that helped us get the amazing car that we wanted. He went through all the car settings and lease information with us and got us the best de More

by Cruzestefania13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Pacheco
February 20, 2021

Started dealing with Stacey on Wednesday February 17, on a used truck. He stated that because of the weather on February 18 they would be closed and that on February the 19th he started work at 12pm to giv More

by Unhappy
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stacey Williams
Feb 22, 2021 -

Steven Toyota responded

We are very sorry for your experience and we appreciate your feedback. Stacey is usually very good with his follow up and after speaking with him about the steps he took it sounds like there was lots of communication through texts and phone calls, gathering credit info, doing sight unseen appraisals, etc.. Yes we had bad weather and that doesn't make it easy to set up a time to come in. We do not hold vehicles for any customer, no matter who is looking at it or talking about it over the phone. We appreciate you giving us the opportunity to earn your business. We are sorry this didn't work out this time

February 19, 2021

had great deal with Masar Alkaem will be back soon for another one if you for a car/SUV go see Masar he will take care of you More

by Mia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Masar Al Kaem
February 10, 2021

Thank you to Marcus for helping me get in a “comfortable” vehicle. I will remember this always, thank you for starting off my year right More

by TopD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Johnson
February 08, 2021

We just bought a 2021 RAV. John Glover was an absolute joy to work with...knowledgeable, considerate, great listener, and committed to meeting our needs! More

by Don and Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Gutch, John Glover
February 06, 2021

Want to see my options to change my car and the same day a new one! They were very helpful Daniel & Som were awesome! Thank you! More

by Mary Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Som Syharath, Daniel Frum
February 05, 2021

I took a test drive and thought about the purchase. I decided to do it, gave them my credit info that night, came in the morning and picked up my truck. Total time overall: 1 hour. Sweet! More

by apelbar
Recommend Dealer
Yes
Employees Worked With
DJ Gutch, Francisco Marroquin
February 03, 2021

Stacey Williams was our salesman and he was awesome!! He help my husband and I right the right car for us. I definitely recommend him. More

by Nwatson07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Williams
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