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Steven Toyota

Harrisonburg, VA

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Reviews
Vehicles
4.8
2,158 Reviews
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,158 reviews

February 19, 2026

I had a scheduled appointment for recall on my 2021 Kia sportage they was very prompt in getting me an appointment and getting the recall fixed very pleased with the service and the kindness when I arrived More

by jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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Feb 20, 2026 -

Steven Toyota responded

Jules, thank you for choosing Steven Toyota. We are happy to hear our Service Team took such great care of you and your car. We hope you have a wonderful day!

February 08, 2026

Staff was friendly & greeted me soon as I came in. The video showing my car under hood was informative. I was able to get a late appointment & still take my car home end of day. More

by Tapples4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 09, 2026 -

Steven Toyota responded

Thank you for sharing your feedback! We’re happy to hear you liked the video appraisal, and that our team was friendly and efficient with your car. We hope to see you back at Steven Toyota again.

February 05, 2026

Justin Sours is great sale man and very patient. We have bought 3 cars with him. More

by Kevin Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sours
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Feb 06, 2026 -

Steven Toyota responded

The team at Steven Toyota loves seeing great reviews! It's awesome to hear you were in great hands with Justin. Thank you, Kevin!

February 05, 2026

Love this service department. When I need my vehicle serviced, they get me in to get necessary service completed. I have never had any problems with anyone there in service. They More

by captain0506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 06, 2026 -

Steven Toyota responded

Thank you for sharing your feedback about our service department! We are grateful for your recommendation and for choosing Steven Toyota for your service needs.

February 02, 2026

This dealership is a great one. Everyone is so friendly and helpful. They all are willing to help with any concerns you have. This is my second time with Justin Sours as he is the b More

by annabear429
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sours
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Feb 03, 2026 -

Steven Toyota responded

Thank you for your awesome review of Justin and the team, Anna! It's wonderful to hear that you are in such good hands. We truly appreciate your business and your confidence in us! - The Steven Toyota Team

January 31, 2026

Our experience was most professional and painless. Everyone was a pleasure to deal with on every level. We would highly recommend and love our new Grand Highlander! More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Morrison, Gregory Woodson, Cary Knicely
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Feb 02, 2026 -

Steven Toyota responded

Hi Joe, thank you for your recommendation and for choosing Steven Toyota! We hope you enjoy your new Grand Highlander.

January 31, 2026

This dealership goes above and beyond for my car services each time I take it in. They are extremely helpful and ensure that I have an understanding before leaving! More

by karleigh02121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kary, Robby Groome Jr.
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Feb 02, 2026 -

Steven Toyota responded

We are grateful for your business and your fantastic review, Karleigh! Thank you for choosing Steven Toyota and highlighting the professionalism of our team!

January 28, 2026

They always have been very customer oriented. Their way of doing business it's an example to follow by anybody that wants to be successful. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
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Jan 29, 2026 -

Steven Toyota responded

Thank you, Alex! We’re glad you feel our commitment to our customers and appreciate your kind words. We hope to serve you again at Steven Toyota!

January 19, 2026

Friendly staff, little to no wait time to be helped and service gets done quicker than expected. More

by Trav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Report | Print
Jan 20, 2026 -

Steven Toyota responded

Thank you so much, Trav! We appreciate your business here at Steven Toyota.

January 17, 2026

Always a pleasant experience. Staff is very communicative about vehicle findings and include video of diagnostic inspection. Waiting area is well appointed with free coffee and do More

by DJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Jan 19, 2026 -

Steven Toyota responded

Thank you for choosing Steven Toyota and sharing your excellent feedback. We are happy to hear that our courteous and communicative service team makes your visits pleasant.

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