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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

March 26, 2021

Prompt and curtious service, sensitive to covid concerns. Easy to get service appointment, work was done quickly. Outdoor space to sit while work being done More

by PVERSON
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 26, 2021 -

Steve Lewis Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

March 26, 2021

Vincent was straight forward and super helpful. He responded immediately to my inquires. He made buying a new vehicle a more pleasant experience than I had expected. I had to wait over a month for m More

by CINHEN3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Vincent Zanetti
Mar 26, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to leave us a review! We are glad to hear you enjoyed your experience with Vincent here at Steve Lewis Subaru. Congratulations on your new Outback. We appreciate your business! Joe Clark General Manager

March 26, 2021

Roger made the deal happen. Excellent salesperson, who Roger made the deal happen. Excellent salesperson, who knows his Subaru's. We would definitely look for Roger if we were to purchase another vehicl More

by LJBALDHILLFARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Michael Teixeira, Tyler Griswold, Roger Dugas, Matt Tirrell, Cait Reese
Mar 26, 2021 -

Steve Lewis Subaru responded

We are very happy Roger provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

March 26, 2021

The service department is extremely efficient, hardworking, and accommodating. Jesse is my personal favorite, but the truth is there is not a single person in the service department that does not More

by RKBOUTILIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 28, 2021 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

March 25, 2021

The routine service on my Forester was performed promptly at a reasonable cost. Customer service agent was courteous and helpful. Happy to be driving a Subaru. More

by SOLSKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

March 25, 2021

Brian Kane was outstanding. We'd come back again just for him. Helpful, informed, and very welcoming. He is an unexpected bonus to your business! More

by kjwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane, Michael Teixeira
Mar 29, 2021 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that Brian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Joe Clark General Manager

March 25, 2021

Steve Lewis Subaru is a great auto dealership. Vincent Zanetti and Dave Hanks were a pleasure to work with. Thank you for an easy buying experience. We love the Subaru Crosstrek. More

by Ted Schiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Vincent Zanetti
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for sharing your thoughts about your experience with Steve Lewis Subaru, Ted. It is great to hear that Vincent and Dave were so helpful with your Subaru Crosstrek purchase. We appreciate your business and hope to see you again soon! Joe Clark General Manager

March 25, 2021

In a ideal dealership setting it would be nice to have a larger expanded showroom and facilities I suggest this criticism because of the Covid-19 health crisis we are currently experiencing. More

by 765MMARTIN@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Benny Cruz, Matt Tirrell, Jack Walczak, Jason Bastia
Mar 25, 2021 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Joe Clark General Manager

March 25, 2021

This was the third time we worked with Tyler and he was excellent laying out accurately all our option. Dave was the best business manager I ever worked with. They are both an asset to your dealership. More

by JFCRUGBY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Tyler Griswold
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear Tyler and David were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

March 25, 2021

Bought my 2nd Outback and service by the team was excellent. From advice on options, to delivery and selection of service extensions, I was pleased with the professionalism and friendliness of all. More

by craigbmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Jack Walczak, Jason Bastia
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you, Craig, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

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