Steve Lewis Subaru
Hadley, MA
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Everyone was super friendly. Tyler was incredibly helpful and informative! No fuss no muss pricing, and our family was in the car within a week! helpful and informative! No fuss no muss pricing, and our family was in the car within a week! More
We had an excellent experience purchasing our new Subaru. The sales team and staff were very helpful and made the process very enjoyable. We will definitely be back next time we need a new car. The sales team and staff were very helpful and made the process very enjoyable. We will definitely be back next time we need a new car. More
This is the 3rd Subaru we’ve purchased from Steve Lewis and we bring them all in for service- need I say more? Both their sales and service department are a pleasure to work with! and we bring them all in for service- need I say more? Both their sales and service department are a pleasure to work with! More
Good communication and follow through. The car drove better after my 108k mile service than when I first bought it. They stayed in touch through the service and were timely with the work. Very happy. better after my 108k mile service than when I first bought it. They stayed in touch through the service and were timely with the work. Very happy. More
Rich and Jack were fantastic, they not only helped me purchase my crosstrek sport even though I was from another state. But they not only did they help me with my car , they helped my mother in law get i purchase my crosstrek sport even though I was from another state. But they not only did they help me with my car , they helped my mother in law get into a new car within her budget. Can’t say enough things about these guys and that dealership. Aces More
This is the fourth Subaru I have purchased from Steve Lewis. My last three were purchased with the help of Tyler G. He has always handled every transaction with honesty, care and integrity. It can be int Lewis. My last three were purchased with the help of Tyler G. He has always handled every transaction with honesty, care and integrity. It can be intimidating walking into a dealership a woman alone purchasing a vehicle. Tyler has always made me feel comfortable and knew that he was looking out for what I was truly looking for. Dave H Is who worked my paperwork and deal recently. He does not do “high pressure”. While he does try to tell sell you the products he believes in, when you say no he does not pressure you. I look forward to sending my youngest daughter in to see them In three years when she graduates college to purchase her first brand new vehicle. I hope this team stays together forever! Nancy H More
Purchased 2 cars with major issues- Tyler Griswold was Purchased 2 cars with major issues- Tyler Griswold was all around awesome. Sales manager Ryan was condescending/impatient/downright rude. Very di Purchased 2 cars with major issues- Tyler Griswold was all around awesome. Sales manager Ryan was condescending/impatient/downright rude. Very disappointed with dealership overall. More
I appreciate their work and attention. They are awesome! Every time I go to the dealer they treat me like a VIP. I've never had problems with Steve Lewis Subaru. They are very friendly. Every time I go to the dealer they treat me like a VIP. I've never had problems with Steve Lewis Subaru. They are very friendly. More
We’ve purchased two cars in the last few years here. Two incidents pertaining to the Sales department were abysmal. Loan paperwork had to be resubmitted to our bank because of errors. When we finalized the incidents pertaining to the Sales department were abysmal. Loan paperwork had to be resubmitted to our bank because of errors. When we finalized the paperwork on our first vehicle we saw that they up sold us on a higher warranty than what we had agreed to. The Service department has generally been unpleasant and also tried to inflate prices on genuine Subaru parts that were easily priced online. Why would a Brand new Subaru need six bulbs replaced within two years? Your mileage may vary. More
Benny and Terra are friendly. They do whatever they can to make the service experience easy, fast, and convenient. If there are any issues with the vehicle, they communicate promptly. I have had consistent to make the service experience easy, fast, and convenient. If there are any issues with the vehicle, they communicate promptly. I have had consistently great experiences with this service department. Always a pleasure. More