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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

April 01, 2021

I was very satisfied with service visit. We are going on I was very satisfied with service visit. We are going on a long trip and so in addition to an oil change and tire rotation I requested a check to ma More

by AUDGEPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 02, 2021 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon, Audrey! Joe Clark General Manager

April 01, 2021

Service was excellent. I was greeted promptly at the entrance, and was assigned to Todd Gerry. Todd was very experienced and helped me feel comfortable through every step of the sales process. I asked t More

by tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Michael Teixeira, Jack Walczak
Apr 02, 2021 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience, Tyler! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

April 01, 2021

Great service! Completed the oil change without an appointment within a reasonable time. Used my birthday coupon but still a little bit pricey for oil change. More

by SELSU4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 02, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

April 01, 2021

Tyler Griswold was very helpful and cordial. He was very informative and guided us in our decision to buy an Assent. Tyler was very patient and answered all of our questions. A+ salesperson. More

by rosed339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Tyler Griswold, Jason Bastia
Apr 02, 2021 -

Steve Lewis Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

March 31, 2021

The repair work was done in a timely manner and the staff members very helpful. It was so nice to have the large waiting area while the repair was being done. More

by ninabon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 01, 2021 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

March 30, 2021

It was a pleasure doing business with Steve Lewis Subaru. We were greeted first by Rich Grono who showed us around and made things relaxed . That helped us decide what we wanted . There was NO Pressure to bu More

by davidhwldr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Rich Grono
Mar 30, 2021 -

Steve Lewis Subaru responded

David and Maryann, Here at Steve Lewis Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Rich and Dave, and it was a pleasure having you at the dealership. We appreciate your review! Joe Clark General Manager

March 29, 2021

This was the most perfect transaction ever. I am thoroughly enjoying my new 21 Forester Limited, Chuck was just great! He was able to help me with my decision making and with the extra accessories I More

by lmsmacdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Rich Grono
Mar 29, 2021 -

Steve Lewis Subaru responded

Thank you for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that Chuck was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your brand new Forester Limited! Joe Clark General Manager

March 29, 2021

Jesse is such an excellent support / service assistant. He always goes above and beyond in helping us get the kinds of service we need and making things work smoothly with Subaru. More

by LQUILTER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Mar 29, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear Jesse and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

March 29, 2021

I went here first, and it turned out to be the best price. The other dealers ( including the one I bought my previous Subaru from ) were willing to match that price, but unable to match the confidence More

by dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
will lamb - 5 star, Michael Teixeira, Scott Lunt, Jack Walczak, Jason Bastia
Mar 29, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

March 29, 2021

Quick and efficient Service Department. Friendly staff and work on the car was done Correctly. Consistently Sevice Department Provides excellent service in a friendly atmosphere. More

by bernieporada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 29, 2021 -

Steve Lewis Subaru responded

Bernie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Benny here at Steve Lewis Subaru. Joe Clark General Manager

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