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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

April 07, 2021

Everyone was friendly from the phone call right up to when I picked the car up. Service was done promptly, efficiently, and affordable with effective communication of the service rendered. More

by TMCRIS2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 08, 2021 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

April 07, 2021

They worked tirelessly to find a deal for me! Very kind and thoughtful, respectful as well. Can't go wrong with these guys, I love my car!! Joe B. and Ryan S. really came through and I can only highly reco More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe B, Ryan Spahl
Apr 08, 2021 -

Steve Lewis Subaru responded

We are very happy, Hannah, to hear that Joe and Ryan were provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

April 06, 2021

We have two Subarus, both 2011 models, which were purchased in the Midwest before we moved to the area. They are in great running condition because the Service Department at Steve Lewis Subaru is exc More

by TAHAMPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 06, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our Benny and service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future with both your 2011 Subaru's, please let us know. Joe Clark General Manager

April 02, 2021

Excellent customer service! Very responsive and knowledgeable staff that went the extra mile to meet the needs of the customer! Thank you, Mr. Scott Lunt! More

by celsur27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Scott Lunt, Jason Bastia
Apr 02, 2021 -

Steve Lewis Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 02, 2021

Always quick, easy and professional check in at Subaru Service Center. Their text message system keeps me informed about my car maintenance. If I can’t wait for my car in their clean waiting room, I can g More

by AKAPAMSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the person who assisted me, Terra Hondrogen
Apr 02, 2021 -

Steve Lewis Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 02, 2021

Difficult problem to diagnose stayed with it until fixed. Was given a loaner car to use until the noise was heard. The noise was temp. Related so it too time. More

by DAVE01095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Brandon Axton was great
Apr 02, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with Brandon and our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 02, 2021

The clerk at the service counter was courteous and attentive and the work was done quicker than expected. I would recommend service being done at Steve Lewis Subaru More

by KRHEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Apr 03, 2021 -

Steve Lewis Subaru responded

Thank you so much for your review! We're thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

April 02, 2021

Everyone was very helpful and nice who helped me get my car serviced! I now have peace of mind driving my car a distance. Thank you so much 🤗 More

by YEAYEA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 03, 2021 -

Steve Lewis Subaru responded

You're so welcome! Thanks for the kind words for our service department--we look forward to sharing your compliments with them. Joe Clark General Manager

April 02, 2021

The experience was low key, no hassle, no hard sell. The salesman was immediately available, pleasant and answered all my questions. Picking up the vehicle was equally quick and thorough and, again all my q More

by RalphTarn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Matt Tirrell
Apr 03, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with our team, Ralph! We're glad to hear we delivered a stress-free purchase experience. Please let us know if there's anything else we can help you with, and enjoy your new ride! Joe Clark General Manager

April 01, 2021

I love this dealership! Friendly, Helpful and capable. I feel they really care about their customers and go above and beyond. They don’t only sell you a car and forget who you are. They remember me by name More

by MIST2EXPOSURES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 01, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

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