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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

April 09, 2021

I knew after my 2015 Forester was rearended and totalled I wanted another. I found it at Steve Lewis Subaru in Hadley, Ma. My sales consultant, Tyler Griswold, went beyond professional. He saw to my every n More

by kinzoels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold
Apr 10, 2021 -

Steve Lewis Subaru responded

Thank you for your fabulous feedback on your recent visit to Steve Lewis Subaru. We appreciate you taking the time to leave us this five-star review. I'm glad to hear that Tyler was able to assist you and that you had such a positive experience. We hope you will continue to enjoy your new Forester! Joe Clark General Manager

Apr 10, 2021 -

kinzoels responded

hello Joe and Tyler.....you are both more than welcome!!!!!!!!!!!!!!

April 08, 2021

Professional, courteous and friendly. Explained everything clearly. I have owned Subaru's since the late 80"s and Steve Lewis Subaru Service is the best by far!! More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 08, 2021 -

Steve Lewis Subaru responded

Todd, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

April 08, 2021

Tyler and Dave were wonderful in helping me leave with a new car. Very friendly and wanted to make sure i was happy, they were great. More

by Kelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dubay-Martin , David Hanks, Michael Teixeira
Apr 08, 2021 -

Steve Lewis Subaru responded

Thank you, Kelli! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler and Dave met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 08, 2021

We love our new Crosstrek sport model. We are looking forward to putting miles on the car as restrictions lift. Subaru does a great service job. More

by owlhaus
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Roger Dugas
Apr 08, 2021 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new Crosstrek! Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

April 08, 2021

everyone has been very personable.Change the clock was written on the work order but was overlooked again. Overall I like your dealership but details get overlooked. Im not used to that coming from metro More

by chuckecooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
April 08, 2021

Rich was great and very helpful. It was my first time buying from a dealer and I did not feel pushed or rushed by any means which was greatly appreciated! More

by dreamriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Rich Grono
Apr 08, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

April 08, 2021

This is the second Subaru that I've purchased from Tyler, and he did a g great job! He covered everything that I needed to know and answered all of my questions thoroughly. He even found me the color that More

by ckofke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Tyler Griswold
Apr 08, 2021 -

Steve Lewis Subaru responded

Congratulations on your new vehicle! We are so glad that Tyler and our sales team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Joe Clark General Manager

April 07, 2021

I live in New York with a Subaru dealership less than 5 miles away. I decided to purchase from Steve Lewis Subaru due to their great customer service. More

by kibra77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira
Apr 07, 2021 -

Steve Lewis Subaru responded

Thank you so much for choosing Steve Lewis Subaru; we truly appreciate your business. Congratulations on your new purchase, and let us know if we can be of any more assistance! Joe Clark General Manager

April 07, 2021

Prompt. Courteous. I like that service keeps you informed with text messages. All staff I met in halls asked if I needed help. Low key environment More

by Subaru67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 07, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

April 07, 2021

I bought my 2016 Subaru Forester used from Steve Lewis. They have always treated me well and I can count on them to do only the work that is needed. If they find anything else that needs attention, they ca More

by chet_tidlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 07, 2021 -

Steve Lewis Subaru responded

Thank you for sharing your thoughts about your experience with Steve Lewis Subaru, Chet. We appreciate your business and hope to see you again soon! We look forward to having you as one of our valued customers for life! Joe Clark General Manager

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