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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

April 10, 2021

We worked with Brian Kane for the purchase of two cars. We very much enjoyed working with Brian and we would give him a 5 star rating. He was thorough, helpful, patient, a good listener, knowledgeable, p More

by grecograph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane, David Hanks, Michael Teixeira
Apr 10, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Brian, and our team, and we look forward to working with you again. Congratulations on your two new purchases! Joe Clark General Manager

April 10, 2021

This dealership excels in customer service, I always feel safe when I drive out after my car has been serviced, they treat you like family, very important for me as I drive 150 miles a day round trip to work More

by kf4gaf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewcezky one of the nicest people to deal with
Apr 11, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

April 09, 2021

Excellent and efficient service for my Subaru ascent. the service department was helpful and took the time to discuss the work required for my vehicle. More

by CMGDUGGAN
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 09, 2021 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

April 09, 2021

I have purchased several cars from Steve Lewis Subaru. It has always a pleasure working with David Hanks, and more recently Rich Grono. Great Job! More

by happysubieowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Rich Grono
Apr 09, 2021 -

Steve Lewis Subaru responded

Thank you for your very kind review. David, Rich and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

April 09, 2021

Tyler G was great. He was so knowledgeable about the cars. Love the outback. I will recommend friends to see Tyler when they need a new car. More

by LORAOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Tyler Griswold
Apr 10, 2021 -

Steve Lewis Subaru responded

Congratulations on your new Outback! We appreciate you taking the time to leave us this fantastic, five-star review! Thank you for sharing your thoughts about your experience with Tyler here at Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

April 09, 2021

This was a great experience. Vincent did an amazing job and was super patient with us while we were making this decision! We will recommend anyone looking for a Subaru to him and the Steve Lewis dealership More

by SACS712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Vincent Zanetti
Apr 09, 2021 -

Steve Lewis Subaru responded

Thanks so much for your review! We are very happy that Vincent provided you with such a positive experience. We appreciate your business & recommendation, and we look forward to your next visit! Joe Clark General Manager

April 09, 2021

Customer service for new buys was poor - not enough finance guys to keep up. Took Three visits to make purchase- almost 10 hours - and even then we had to push to get things ready and get financing ans More

by JOYTOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Teixeira, Roger Dugas, Jack Walczak
April 09, 2021

We had a very good experience with this purchase. Rich helped us this time and we were quite satisfied with how things went. We are long term customers of Steve Lewis Subaru. In previous years, we have be More

by RTSWEENEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Rich Grono
Apr 09, 2021 -

Steve Lewis Subaru responded

Congratulations on your new vehicle! Thank you for your fantastic feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that Rich was able to assist you with choosing the perfect vehicle and that you had such a positive experience with us. We're looking forward to sharing this five-star review with Rich, Todd, and Roger. Joe Clark General Manager

April 09, 2021

Awesome as always, Service Department is great, they always take care of me and my subaru outback which has given me many troubles over the years. I wouldn’t take it anywhere else More

by TASHA RICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Benny Cruz, Terra Hondrogen
Apr 09, 2021 -

Steve Lewis Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 09, 2021

I purchased a used 2016 GMC 2500HD service was very good, my Salesperson Tyler Dubay-Martin was very pleasant to work with, he was very knowledgeable about the truck and was able to make me feel at ease with More

by pgbeauchemin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dubay-Martin, Michael Teixeira, Ryan Spahl, Jack Walczak
Apr 10, 2021 -

Steve Lewis Subaru responded

Congratulations on your new 2016 GMC 2500HD! Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad to hear that Tyler was able to help, and we hope to see you again! Joe Clark General Manager

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