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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

April 22, 2021

Tyler D-M helped me find a car that suited me perfectly. He was super friendly & knowledgeable. He negotiated my trade & purchase price of the new vehicle fairly. After I purchased the car he was very patie More

by rockinmyers22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dubay-Martin, David Hanks
Apr 23, 2021 -

Steve Lewis Subaru responded

Here at Steve Lewis Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Tyler. We appreciate your review! Joe Clark General Manager

April 21, 2021

Service was rapid and good. My issues was 1 I had planed on taking the shuttle back to my work but this option was not available. 2 I asked some question about the Mysubaru app and nobody could help. More

by ALFANDAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 21, 2021 -

Steve Lewis Subaru responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and we're sorry to hear that you weren't fully satisfied with your experience here at Steve Lewis Subaru. Please don't hesitate to reach out to us directly, we would appreciate the opportunity to address your concerns! Joe Clark General Manager

April 21, 2021

Enjoyable car buying experience, appreciated the patience given by Joe and team as we made it through our car buying process. Joe and team were knowledgeable and always friendly. Thanks Joe and team! More

by TheGuzmanWRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Joseph Boucher
Apr 21, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with Joe and the team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 21, 2021

I go to Steve Lewis Subaru for service because I trust the staff to be honest, thorough and invested in my safety and long-term use of my car. I feel that the staff are sensitive when I need to be stra More

by CAIKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 21, 2021 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience working with Benny here at Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

April 20, 2021

We always get great service at Steve Lewis. We live over an hour away and the drive is always worth it. Friendly service people, great communication, no pressure, no BS. Highly recommended. More

by MACLISLE
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 20, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

April 20, 2021

I had a Great day at Steve Lewis Subaru!!! Tyler G worked the best deal for me for my new 2021 Crosstrek Limited!! Excellent salesman & excellent dealership. I will see you again when ready for my next Subar More

by DDAME007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, David Hanks, Michael Teixeira, Tyler Griswold, Terra Hondrogen
Apr 20, 2021 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad Tyler was able to help, and we hope to see you again! Joe Clark General Manager

April 19, 2021

I took the car in for recall replacements and all went smoothly. I appreciate the way this was handled. I feel confident that my safety comes first. More

by cdsilv1
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 19, 2021 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

April 17, 2021

Great service!My appointment was right on timeFast Great service! My appointment was right on time Fast professional service! Steve Lewis is a wonderful dealership Always helpful when I have questi More

by TOMWORKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen, Vincent Zanetti
Apr 18, 2021 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us this fabulous, five-star review! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

April 17, 2021

Did everything I asked them to take care of. Smooth process, but was surprised there was a pending recall that I had to deal with. More

by bulldogge409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Vincent Zanetti
Apr 18, 2021 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We're sorry we missed the recall. Please let us know if we can be of any further assistance. We sincerely value your business and look forward to your next visit. Joe Clark General Manager

April 16, 2021

Great Service, Explained what I needed to have done, I was on a time schedule that had to be kept, they completed on time so I could make my next appointment. Jessie found a billing mistake and got it fix More

by BERKSHIRESIGNS@YAHOO>COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Szewczyk, Benny Cruz
Apr 16, 2021 -

Steve Lewis Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

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