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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,174 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,174 reviews

July 21, 2024

Although it appeared that the dealership was very busy they got my pick-up emissions test done and back to me in less than 1 hour. More

by phoenixman60
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Jul 22, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2024

Sales guy I was dealing with stopped responding to my request after selling the vehicle for me. More

by Jackjack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Kim, Garrett Burleson, Chris Anderson
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Jul 27, 2024 -

Sterling McCall Toyota Fort Bend responded

Jackjack. I’m sorry for the inconvenience you faced regarding the lack of response from the sales rep. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database, so I would greatly appreciate it if you could get in touch with me using the email address provided below. Your cooperation will help us resolve this issue promptly. Thank you. Patrick Renteria General Sales Manager prenteria@Sterlingmccalltoyotafortbend.com

July 19, 2024

Thanks for the service. Kamren always does well. Ok thks. Ha e a Good day More

by Mds
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamren
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Jul 20, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with Kamren! We hope to be of service to you again in the future. Best wishes, Sterling McCall Toyota Fort Bend

July 19, 2024

I had the best experience with Roy Becerra. He was very helpful throughout the process and made sure I was happy with my purchase. More

by elsagonzales30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Becerra , Chris Anderson
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Jul 22, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Roy here at Sterling McCall Toyota Fort Bend! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2024

Service done went well. Next week there will be $2000 more service. Simon broke the news to us with a bit of humor. Hugh Mayo More

by hugh-theresamayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Nguyen
Report | Print
Jul 20, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 17, 2024

Sterling McCall’s service department is always so very helpful, friendly and efficient. I am 89 and everyone goes out of their way to help me. More

by adelemensik5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin, Chris Anderson
Report | Print
Jul 18, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

July 17, 2024

The service department was fast and efficient. Offering a ride home from the dealership and back to pick up my car was a very nice bonus! More

by PamG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robbles
Report | Print
Jul 19, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

I always get great service here, personable, fast service. Waiting room is clean and spacious, free WIFI, and beverage while waiting. Free car wash and a Lift ride home if you ask. More

by Joengo916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Report | Print
Jul 19, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 17, 2024

Extremely satisfied with the services! Trustworthy and reliable! Will definitely recommend others. Nice waiting area. More

by Afsheenhirani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
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Jul 19, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Toyota Fort Bend. Thanks again for the recommendation, and have an amazing day!

July 16, 2024

Let me know what needed to be fixed, asked for my approval and than fixed them. More

by Tigerfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jul 17, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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