Step One Chrysler Dodge Jeep Ram Fort Walton Beach

I got a great deal. Everybody there was very friendly and helpful. Dave Mulder was great and did an exceptional job. They listened to me and answered all my questions. and helpful. Dave Mulder was great and did an exceptional job. They listened to me and answered all my questions. More

As a first time car buyer I couldn't have asked for a better dealership to do business with. I had a LOT of questions and concerns and I was helped all the way through the process. I was never rushed and better dealership to do business with. I had a LOT of questions and concerns and I was helped all the way through the process. I was never rushed and everyone that helped was friendly the entire time. I have nothing negative to say about this dealership, my overall experience was great and I am satisfied with the price I got for my vehicle, I wouldn't change anything. More

I was treated very well at this dealership I have bought 3 cars from them and traded in 3 cars and every time I get great prices great treatment and they don't harass or pressure you into buying Chris pike 3 cars from them and traded in 3 cars and every time I get great prices great treatment and they don't harass or pressure you into buying Chris pike actually went all the way to crestview to get the charger I wanted and then let me drive it Dow to gulf breeze so my wife could see it before I bought the new car and then the gave me great prices and I couldn't ask for better experience if you want dodge or jeep this place is the place to go get with Chris he's like 10 feet tall can't miss him! More

Very professional staff. I was fairly and with respect. More so, I was very impressed with Chris's familiarization with the technology on the vehicle. Very question I asked, he knew the answer and demonstr More so, I was very impressed with Chris's familiarization with the technology on the vehicle. Very question I asked, he knew the answer and demonstrated how to use the functions of all the systems. I got that "small-town, down-home, welcomed " feeling about the dealership. More

I took a spotless 2012 Jeep Wrangler with 8000 miles on it in for a ticking noise in the engine. The service manager advised they'd get right on it and get it taken care of. My Jeep was fixed in a timely it in for a ticking noise in the engine. The service manager advised they'd get right on it and get it taken care of. My Jeep was fixed in a timely manner but the mechanic scuffed both of my plastic fenders, scuffed my front bumper, left a bungee strap hanging under my hood (thank god it didn't get into the belt), and got grease all over the underside of the hood, the fenders, the door jams, and on the drivers side front floor board. Needless to say I was stunned by the carelessness of the mechanic who worked on my vehicle. The poor service manager tried to do me right and offered to send my vehicle out for a full detail but due to the scuffs and scratches on the plastic I declined his offer and detailed it myself in an effort to get rid of the scuffs, of which, most came out. My real frustration here is with the carelessness of the mechanic at the dealership. If he was this sloppy and careless with the part of his work that I can actually see, logic and experience tells me that he was likely just as sloppy with his work inside the engine that I can't see. Now I have to keep my fingers crossed that I don't have further issues with the engine. Because of this experience, I've lost confidence in Lee's service department and will be reluctant to take my Jeep back to them. More

Lee Chrysler Fort Walton Beach have phenomenal service. They exhibit the truest form of hospitality. The dealership took care of MY needs from the time I walked through the door. Throughout this week, I' They exhibit the truest form of hospitality. The dealership took care of MY needs from the time I walked through the door. Throughout this week, I've visited several dealerships and they all focused on meeting their commissions and quotas. The true art of selling is taking care of the customer's needs. For example, Lee Chrysler sold me a 2012 Dodge Durango at my USAA price. Other local dealerships ranging from Ford, Chevy, and Dodge refused to lower the price. In addition, the dealership was willing to install a DVD player at a prorated price. I highly recommend Ms. Cheri Bailey and Mr. Phillip Morton. Both were completely honest with me and knowledgable about the vehicle. Two requirements for selling anything are building a rapport with the customer and having knowledge about the vehicle. The entire dealership has a friendly spirit, loving atmosphere, and true Southern hospitality. Thank You Lee Chrysler Fort Walton Beach. More

Called me when my car was in for rotation and said I needed new tires, I said I wanted to wait and figure out what we wanted to do, they proceeded with rotation anyway even though I assumed it would not needed new tires, I said I wanted to wait and figure out what we wanted to do, they proceeded with rotation anyway even though I assumed it would not be done. Not very happy, seems shady. More

i went to the dealership to buy a new dodge and at the time i had to correct some finance issues i had and after taking care of all the paperwork and several trips to the credit union and help from these time i had to correct some finance issues i had and after taking care of all the paperwork and several trips to the credit union and help from these great people at lee chrysler i looked at a ford mustang they had on the used car lot and i was sold even though i was intereted in a dodge(maybe next time)it was too good to pass up 2 years old and less than 850 miles i just can't believe it was still on the lot thanks again for all your help with my purchase have a great holiday season and a happy new year!!!!!!!! More

I found this dealership to be very personable and low pressure. They allowed me to test drive several jeep models. The trade in value they offered was fair and the MSRP was reduced by almost $2000. Wh pressure. They allowed me to test drive several jeep models. The trade in value they offered was fair and the MSRP was reduced by almost $2000. When it came time to purchase they prepared all necessary paperwork quite rapidly and seemed to value my time. I was never kept standing around waiting for a sales person or for documents to be prepared. More

Both were helpful and friendly went out of their way to help me find what I was looking for. They walked me over to the service dept. and introduced me to the staff. help me find what I was looking for. They walked me over to the service dept. and introduced me to the staff. More