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Steet Ponte Ford Lincoln

Yorkville, NY

4.7
140 Reviews

5074 Commercial Dr.

Yorkville, NY

13495

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140 Reviews of Steet Ponte Ford Lincoln

July 24, 2018

girls at the counter were great I was there for an inspection the girls were great the only complaint I have was the amount of time I waited 1 hour and 10 minutes for an inspection i More

by sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
customer service girl
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Thank you so much for your feedback! We are happy to hear the positive experience you had with our staff. We will be sure to work on wait times for services. In the future, we do have a complimentary shuttle to take customers anywhere they would like to go!

July 24, 2018

Great This dealership goes out of its way to create a good experience for their customers whether it is explaining the situation, going over the estimate or More

by kak123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave & Cyndi
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Thank you so much for your positive review! As a family owned and operated business, we treat all customers like family and make sure they leave comfortable and confident with their purchases and decisions!

July 13, 2018

Superior This is the dealership that you want to buy/lease your vehicle. Being older in age I have purchased and leased a fair amount of vehicles and this is t More

by PattyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt B, Joel Meislin
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

We are thrilled to hear of your great experience! As a family owned and operated business, we treat all customers like our family. Customer Service is extremely important to us and we are so happy to hear that we exceeded your expectations! Stop by and see us anytime!

July 04, 2018

Always treated well So, the battery failed on my 2017 MKC - no issues...covered under warranty and roadside assistance came to start the car. Service department diagnosed More

by Scott C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndi
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Hi Scott, thank you so much for your kind words and understanding. We will always make sure our customers leave feeling happy with their service!

June 23, 2018

1 st Service check on my C-Max and oil change! The service department was wonderful, very friendly and keep me informed on the status of my car. And you can't beat a free wash!! More

by KRN56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Thank you for taking the time to write us a great review! We always wash cars after every service!!

June 12, 2018

Happy Repeat Customer The Sales dept works as a team! They put the customer first, and make process go as smoothly as possible. The service dept will go above and beyond to More

by HAPPY REPEAT CUSTOMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Button, Tony, Steve, Mel, Mr. Allen (service)
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

We love to hear of your great experience! As a family owned and operated business, not only do our employees work together like a family, but we always treat customers like family members as well to make sure everyone is happy with their purchase! We hope to see you for your next purchase or service appt!

June 07, 2018

Great Service! I called to make an appointment for an oil change. Michelle said I could drop it off at lunchtime that day, she would give me a loaner to get back to More

by oo4477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shy Johnson, Elizabeth Uberhoeler, Michelle Gulla, Joel Meislin
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

We always make the process easy! Customer Service is our number one priority, especially in our Service Department!

May 17, 2018

First Service This past week I experienced my first service appointment for my new car. I arrived and was promptly waited on by friendly personnel. I chose to wai More

by Julie14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names of staff who assisted me
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Customer Service is our number one priority! From checking in to complimentary coffees in our renovated waiting room, we strive to make sure our customers are comfortable all around!

May 10, 2018

Great service Had a great service. They brought me to work called me as soon as they were done. Offered to pick me up. Explained to me the recalls under my vehicle More

by queenieblz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget the advisors name he was awesome and Nell
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

We'll always make it easy, in all departments! We always offer complimentary shuttle service for all service customers, no matter how far they want to go to! Thank you for taking the time to write us a review!

May 04, 2018

sERVICE Your representative Cindi Wilson was very helpful and made the process easy -Thank you to your dedicated staff for their help! will definititly recomm More

by blythe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CINDI WILSON
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Thank you so much for your review! We'll pass your kind words along to Cyndi!

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