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Steet Ponte Ford Lincoln
Yorkville, NY
By Type
140 Reviews of Steet Ponte Ford Lincoln
girls at the counter were great I was there for an inspection the girls were great the only complaint I have was the amount of time I waited 1 hour and 10 minutes for an inspection i I was there for an inspection the girls were great the only complaint I have was the amount of time I waited 1 hour and 10 minutes for an inspection is a little long. More
Great This dealership goes out of its way to create a good experience for their customers whether it is explaining the situation, going over the estimate or This dealership goes out of its way to create a good experience for their customers whether it is explaining the situation, going over the estimate or getting a loaner for them - they are great to work with More
Superior This is the dealership that you want to buy/lease your vehicle. Being older in age I have purchased and leased a fair amount of vehicles and this is t This is the dealership that you want to buy/lease your vehicle. Being older in age I have purchased and leased a fair amount of vehicles and this is the most personable, professional, and accommodating dealership of all my car buying experiences. Oh and it doesn’t hurt that the car is amazing. It is a luxury vehicle. Shout out to my daughter for pushing me towards the car because she loves hers so much! Of course now that she sees mine she can’t wait for her lease to be up so she can get the newer model😃 More
Always treated well So, the battery failed on my 2017 MKC - no issues...covered under warranty and roadside assistance came to start the car. Service department diagnosed So, the battery failed on my 2017 MKC - no issues...covered under warranty and roadside assistance came to start the car. Service department diagnosed "battery bad" and replaced. Minor issue with an under-hood trim panel missing a mounting push pin...tech came right out and took care of promptly and apologized personally to me. That was nice to hear, human error can happen, but to admit to it and "make it right" on the spot is what separates the good service places and the great service places. Thank you. Scott Carpenter More
1 st Service check on my C-Max and oil change! The service department was wonderful, very friendly and keep me informed on the status of my car. And you can't beat a free wash!! The service department was wonderful, very friendly and keep me informed on the status of my car. And you can't beat a free wash!! More
Happy Repeat Customer The Sales dept works as a team! They put the customer first, and make process go as smoothly as possible. The service dept will go above and beyond to The Sales dept works as a team! They put the customer first, and make process go as smoothly as possible. The service dept will go above and beyond to have you leave a happy and satisfied customer! If you have any questions, you can depend on the help of the entire sales dept for assistance. My experience was totally positive and would recommend this dealership for sales and service! More
Great Service! I called to make an appointment for an oil change. Michelle said I could drop it off at lunchtime that day, she would give me a loaner to get back to I called to make an appointment for an oil change. Michelle said I could drop it off at lunchtime that day, she would give me a loaner to get back to work, and I could pick up my car after work. Awesome! Friendly staff when dropping off and picking up my vehicle. More
First Service This past week I experienced my first service appointment for my new car. I arrived and was promptly waited on by friendly personnel. I chose to wai This past week I experienced my first service appointment for my new car. I arrived and was promptly waited on by friendly personnel. I chose to wait for my car and enjoyed waiting in an immaculate service area. I was very impressed with my service and how thorough the mechanics were- a great experience overall!! More
Great service Had a great service. They brought me to work called me as soon as they were done. Offered to pick me up. Explained to me the recalls under my vehicle Had a great service. They brought me to work called me as soon as they were done. Offered to pick me up. Explained to me the recalls under my vehicle More
sERVICE Your representative Cindi Wilson was very helpful and made the process easy -Thank you to your dedicated staff for their help! will definititly recomm Your representative Cindi Wilson was very helpful and made the process easy -Thank you to your dedicated staff for their help! will definititly recommend your dealership More