Steele Hyundai of New Braunfels

2017 Elantra We had a wonderful experience working with Jordan. This purchase was our second opportunity to work with Jordan. We look forward in the future to wo We had a wonderful experience working with Jordan. This purchase was our second opportunity to work with Jordan. We look forward in the future to working with Jordan again. More

Deceptive Business Practices Buyer BEWARE! I am appalled at the blatantly deceptive, unethical & illegal business practices that were used on my family. My son's young & inexperi Buyer BEWARE! I am appalled at the blatantly deceptive, unethical & illegal business practices that were used on my family. My son's young & inexperienced family visited the New Braunfels Roger Beasley Hyundai hoping to buy a used vehicle. They were victims of several textbook scams such as "spot delivery" & "yo-yo financing".These scams were intentionally perpetrated & designed to prey upon those with bad or no credit & discriminatory in nature.As well, they falsely represented information in order to obtain financing & used the "Straw Purchase" scam after exhausting all other attempts to finalize the sale. After putting $3,000 down on a vehicle, the contract wasn't even put in the couple's name.The co-signer was listed as the primary buyer, the terms of the loan had been changed & expensive service contracts & insurance were added all without consent. Their actions were criminal & they violated the Unfair & Deceptive Trade Practices Act (UDAP). We have reported them to the Federal Trade Commission (FTC) in hopes of saving others from the kind of fraudulent misrepresentation we experienced. On the 10th day of driving the vehicle, the salesman called in the middle of a workday & demanded they bring the vehicle back within the hour or the police would be called. The dealership was unable to obtain financing & wanted out of the deal. A deal they initiated & that was presented as a final sale to the buyers. Who treats customers like this? The young couple had to fight to get their $3,000 down payment returned & were treated like criminals through no fault of their own. My hope is that through my many complaints, government regulators will investigate this dealerships regulatory violations & put a stop to the fraud before there are any more victims! More

Hands down THE BEST. Run, don't walk, to this dealership. Honest, straightforward, no-nonsense. It was the best car buying experience I've ever had. I would highly recomm Run, don't walk, to this dealership. Honest, straightforward, no-nonsense. It was the best car buying experience I've ever had. I would highly recommend this dealership to any of my family and friends. More

Jordan Jordan Jordan This guy does everything he can to get you exactly what you're looking for. As we patiently awaited the 2018s he kept in constant touch and found the This guy does everything he can to get you exactly what you're looking for. As we patiently awaited the 2018s he kept in constant touch and found the exact vehicle we wanted! There was no pressure. No sly sales gimmicks, just a good guy trying to sell you a great car. More

Sonata Very nice and courtesy employees that I had contact with. Will recommend dealership and friends to Roger Beasley Hyundai New Braunfels. Keep up the g Very nice and courtesy employees that I had contact with. Will recommend dealership and friends to Roger Beasley Hyundai New Braunfels. Keep up the great work! More

Excellent Service Jordan was wonderful to work with. I told him what I was looking for and he found me the perfect car. We did all the back and forth before I even got Jordan was wonderful to work with. I told him what I was looking for and he found me the perfect car. We did all the back and forth before I even got to the dealership, so all I had to do was sign the papers and drive off. Everyone at the dealership was extremely helpful. More

limited sonata tony took very good care of me and explained all features of the vehicle. negotiating the price on the car was hassle free for me tony took very good care of me and explained all features of the vehicle. negotiating the price on the car was hassle free for me More

Excellent!! We were extremely happy working with this dealership and are very likely to return in the future!!! From the moment we walked in the door to the time We were extremely happy working with this dealership and are very likely to return in the future!!! From the moment we walked in the door to the time we left after signing papers, it was a great experience and we couldn't be more pleased with how it went!! More

Happy customer These employees deserve raises. They went above and beyond for us. We been shopping for 6 months and finally found something we like. They did a fanta These employees deserve raises. They went above and beyond for us. We been shopping for 6 months and finally found something we like. They did a fantastic job. My wife and and have I already discussed our next purchase for April. More

Sales Jared was professional and nice to work with. No pressure from him and would buy from him again. The closing/ signing paperwork was a breeze and every Jared was professional and nice to work with. No pressure from him and would buy from him again. The closing/ signing paperwork was a breeze and everyone was friendly. Thanks for a terrific experience! More