Star Ford Lincoln

Excellent Service I felt very comfortable dealing with my advisor, Kevin, he explained everything very well and he earned my trust. The car was fixed to our satisfactio I felt very comfortable dealing with my advisor, Kevin, he explained everything very well and he earned my trust. The car was fixed to our satisfaction, I’m very happy wit the service I received. More

Excellent I had an excellent experience at this dealer with the service department, all questions thai i had were answered right away. I strongly recommend thi I had an excellent experience at this dealer with the service department, all questions thai i had were answered right away. I strongly recommend this dealer. More

Oil Change & New Battery The oil change went well, I also had to replace my battery. what I'm trying to figure out is, why is the battery warning light still on when I drive i The oil change went well, I also had to replace my battery. what I'm trying to figure out is, why is the battery warning light still on when I drive it anywhere, I have called the manager and left my number so that we could talk and still havent heard anything from anyone there. My Escape has remote start for 10 minutes. 2 minutes after I turn it on, it turns off. Apparently it has something to do with the battery. I'm going again on Saturday for them to fix it. More

Randy was amazing. Randy was fantastic. He was energetic, informative and highly efficient. I really enjoyed his easy gong attitude and he walked me through the entire p Randy was fantastic. He was energetic, informative and highly efficient. I really enjoyed his easy gong attitude and he walked me through the entire process. Thank you again! More

Not happy with experience The salesperson we worked with, Sasha, was pretty good. However, I am not happy with my experience with the finance manager Freddie. He was nice eno The salesperson we worked with, Sasha, was pretty good. However, I am not happy with my experience with the finance manager Freddie. He was nice enough, but when going through the paperwork, he attempted to up-sell me some maintenance packages. I know that these are usually a bad deal, but I wanted to confirm. So I walked through the arithmetic with him on one of the options, and it seemed like one was a good deal, so I agreed to it. On my way home, I went back over the math and realized that there was a mistake in the arithmetic and it was a really bad deal (paying $900 for $450 of value). I called Freddie immediately, told him to cancel the package, and returned to the dealership to sign the corrected paperwork. Freddie had told me earlier that transparency was very important to them. However, not correcting the math error when walking through the calculation with him was not exactly transparent. Brush up on your arithmetic before you go in, triple-check your calculations, and don't buy any of the optional maintenance packages! They would not sell them if they didn't make a ton of money. More

Always excellent service. Fast and Quality work . I bring our work trucks in here for servicing and I am always given what we need at a fair and appropriate price. The communication is always good a . I bring our work trucks in here for servicing and I am always given what we need at a fair and appropriate price. The communication is always good and I will always go here to service our trucks! More

greatest awesome service always ,, got tge appt right away , confirmed right away and quick service,, got a car loaner on mean time at no charge,, love lincoln awesome service always ,, got tge appt right away , confirmed right away and quick service,, got a car loaner on mean time at no charge,, love lincoln dealer and their employees More

Great service! I had an appointment for a Multi point inspection, my service advisor Kevin educated me of the required services that my car needed. I was glad that I I had an appointment for a Multi point inspection, my service advisor Kevin educated me of the required services that my car needed. I was glad that I got the car as scheduled. I would like to thank the technician Jean for doing the necessary maintenance. I am always satisfied with this branch. More

Great car dealer It is my second time at star Ford. I love these guys. They are friendly and professional at the same time. They have helped us financing the car. 5 st It is my second time at star Ford. I love these guys. They are friendly and professional at the same time. They have helped us financing the car. 5 stars! More

Great Service! Star Ford Lincoln is my go-to place for my leased Ford Fusion. They are always polite, quick & don't take advantage of their customers. You only get t Star Ford Lincoln is my go-to place for my leased Ford Fusion. They are always polite, quick & don't take advantage of their customers. You only get the service you need to keep your car in tip-top shape! More