Star Ford Lincoln

Star Ford Professionalism "Sam" Davis has been my service writer for a few years now. (I've been coming to Star Ford since 1981). She, like the rest of the team of service wri "Sam" Davis has been my service writer for a few years now. (I've been coming to Star Ford since 1981). She, like the rest of the team of service writers at Star Ford, is VERY professional and helpful. She knows how EXTREMELY IMPORTANT it is for us Southern Californians to be able to count on our vehicles! She stayed in touch with me through this entire visit, keeping me up to date often with the status of the critical Power Steering issue that needed to be fixed on my 2009 F-150 SuperCrew Cab truck. I've always found that she communicates information from the techs in the service department very well, which helps me to make the best informed decisions I can as the owner of the vehicle. When they discover a critical issue that needs immediate attention, she tells me. When it is something that can be deferred to a future time, she tells me that as well. That's all I could ever ask for! And I know that when Sam is unavailable to help me, I'll get the same great treatment from Eddie Gonzalez and the rest of the team! More

Excellent customer service Javier went above and beyond to ensure that my car received the best service. He explained the process of my car service greatly and ensure I walked a Javier went above and beyond to ensure that my car received the best service. He explained the process of my car service greatly and ensure I walked away satisfied with the customer service and care of my car. I would highly recommend this car service location and To definitely ask for Javier! More

Perfect credit score ignore here No body is excellent in the world.I feel that I had the best cards in my hand therefore I tought that the dealership would find for me the best inter No body is excellent in the world.I feel that I had the best cards in my hand therefore I tought that the dealership would find for me the best interes financing my new car considering my perfect record not so More

It was good This dealership was very professional and made me feel confident about my choice. They let me take my time as I looked at all the options they offered This dealership was very professional and made me feel confident about my choice. They let me take my time as I looked at all the options they offered and they had so many options which I liked. They also gave us a pretty good deal for my new car. More

Efficient, Courteous, Professional Seta is my Lincoln service rep and this was my first visit to Star, as I just moved to California. I was very impressed by her and how well everythin Seta is my Lincoln service rep and this was my first visit to Star, as I just moved to California. I was very impressed by her and how well everything was handled. The communication is great, there were no surprises, and they did what was expected - plus a great hand wash. More

Recall Went in for an airbag recall...came back out of the dealer with my seat adjuster broken/damaged. I’ve never moved the seat adjuster since I’m the only Went in for an airbag recall...came back out of the dealer with my seat adjuster broken/damaged. I’ve never moved the seat adjuster since I’m the only one that drives my car. Now I drive around practically on my tippy toes in order to reach the gas and brake pedal. More

Excellent Service in Fleet Dept. Mike Owen always does an excellent job assisting us with our fleet vehicles. Mike goes above and beyond the expectations and quickly services our veh Mike Owen always does an excellent job assisting us with our fleet vehicles. Mike goes above and beyond the expectations and quickly services our vehicles. More

Great service Eddie Gonzalez is a great dealer Service agent who is friendly and has a great attitude. Very knowledgeable individual and honest. Eddie takes care of Eddie Gonzalez is a great dealer Service agent who is friendly and has a great attitude. Very knowledgeable individual and honest. Eddie takes care of me like I was family. Very open about dealer procedures in regards to recall and provides accurate updates. More

Quick service Jose Virgenes is an amazing advisor.He has an amazing team behind him because he always get's our rental fleet vehicles serviced quick. Keep up the go Jose Virgenes is an amazing advisor.He has an amazing team behind him because he always get's our rental fleet vehicles serviced quick. Keep up the good work! More

Walk in to browse and ended up buying a car! There have and awesome team there at Star Ford Lincoln. I landed the day before in LAX and went to some lots to browse and found a great deal on a veh There have and awesome team there at Star Ford Lincoln. I landed the day before in LAX and went to some lots to browse and found a great deal on a vehicle. The staff was great from Mark the salesman to I believe his name is Brian the Manager to the Loan officer Ryan. Keep up the good work. More