St. Cloud Hyundai

Made an appointment to bring our new Elantra in for service work and they sent me across town to pick up a rental car. Got home and received an e-mail from Cory that the car was ready to pick up, so service work and they sent me across town to pick up a rental car. Got home and received an e-mail from Cory that the car was ready to pick up, so I turned around and drove another 35 miles up there to get the car only to find out that there was some error [ about the e-mail] and the car was not done. Ended up wasting the entire day with this. Next day went to get my car and I also had them do an oil change while it was in there and I felt they could have comp me for my troubles, Instead I got a smart xxx comment that if it helped his rating that he would do something about the oil change. I told him not to bother that nothing was going to help. This is the worst managed dealership in the country and I will not step foot in there again. By the way, just took delivery on my new Sonata from Luther’s and love it. More

This place is so crooked I can't begin to describe it. I went in for an oil change and they told me I needed new brakes because there was "10% remaining" I found this hard to believe because they were not t went in for an oil change and they told me I needed new brakes because there was "10% remaining" I found this hard to believe because they were not that old and then when I took it somewhere else for an inspection they said I had over 70% remaining. Make no mistake people, they are going to lie to you and tell you that you need services you do not and scam you out of your money. Like most people I rely on what my auto mechanic tells me and if he lied, I would never know. Well I can tell you that these people are LIARS and CHEATS. I called the manager and asked him what the heck was going on over there and he VERY calmly said "sometimes our employees make mistakes." Trust me, he was well prepared for this kind of call/complaint since they probably get them all the time. I was offered nothing as compensation or incentive to go back there again, and I never will. As I talked about this at work the next day, a girl there quickly chimed in how they misinstalled her remote start (had the wires reversed, very professional and certainly not on purpose at all right?) and when it wouldnt work they wanted to charge her to fix it. Thats right, they installed it, it NEVER WORKED and then when she complained they wanted MORE MONEY to fix it. These guys are as crooked and dishonest as they come in the auto industry, I would strongly recommend that you do not bring your vehicle here for service unless you feel like throwing some money away on services you didn't really need in the first place. More

After buying a used Hyundai Santa Fe in 2011 and loving the brand, my wife and I decided to purchase another used Hyundai. We chose to buy from Jay Hilley, internet sales manager from St. Cloud Hyundai. H the brand, my wife and I decided to purchase another used Hyundai. We chose to buy from Jay Hilley, internet sales manager from St. Cloud Hyundai. He was friendly, knowledgeable, and always quick to respond. I felt like we got a great deal and the salesman added great value to our car buying experience. We had a less than perfect experience when buying the Sanfe Fe from Tenvoorde Ford, but buying from Jay was easy and quick. We test drove and loved the Sonata we ended up buying. The price was great, and he even made sure that my bluetooth was set up correctly before I left. I hope to not need another car for a few years, but if I do, I know where I'll shop first! More