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Springfield Kia

Springfield, MO

4.7
1,394 Reviews

3525 South Campbell Avenue

Springfield, MO

65807

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Showing 1,394 reviews

June 26, 2021

I came to Kia without an appointment, and they were able to work me it. They were all very kind and had great customer service. More

by Jess101Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Krone
Jun 28, 2021 -

Springfield Kia responded

Thank you for taking the time to leave a review. We are glad to hear Josh did a great job for you during your visit. We appreciate you very much. Sincerely, Connie Gainer Kia Customer Relations Manager

June 26, 2021

Didn’t seem to know how to deal with recalls. Not happy I had to rent a car to get my recall fixed. More

by Heidischminke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Duggins, Josh Krone
Jun 28, 2021 -

Springfield Kia responded

Good morning. I am sorry to hear of your negative experience. I spoke with my Service Manager, Nick Mayberry. He would like to visit with you further on this if you don't mind to reach out at your convenience. His contact info is 417-882-3838 Ext. 1175. He looks forward to hearing from you soon. Sincerely, Connie Gainer Kia Customer Relations Manager

June 26, 2021

Great selection, considering the times. Excellent sales lady, Sam Rocks! More

by Masterbuck03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Durrant
Jun 28, 2021 -

Springfield Kia responded

Thank you for taking the time to leave a review. We are glad to hear Samantha did a great job for you. Welcome to our Youngblood Family. Sincerely, Connie Gainer Kia Customer Relations Manager

June 26, 2021

April,Connie and Solomon were AMAZING start to finish. I didn’t know where I stood or if I was able to get a car. They all took the time to help. They listened and were patient. They found exactly the car I More

by Shira 3sisters28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember his first name. Last name is Solomon. 5 stars all the way. , Connie Gainer, April Casper
Jun 28, 2021 -

Springfield Kia responded

Hi Shira. Thank you so much for the 5 Stars and for taking the time to leave a review. We are SO happy that everyone did a great job and we were able to make your first purchasing experience a positive one. We know you and the kids are going to love the new Kia Soul and we are very happy to have you as part of our Youngblood Family. Sincerely, Connie Gainer Kia Customer Relations Manager

June 26, 2021

Needed to come in for an oil leak and some recalls. Walked in for appt, was not greeted and unsure where to go. No biggie. They had my car all day and were unable to fix my oil leak. I was told, by Bra More

by asondermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Duggins
Jun 28, 2021 -

Springfield Kia responded

Good morning. I am sorry to hear of your experience. I have spoken with my Service Manager, Nick Mayberry. He would definitely like to visit with you further on this matter. Unfortunately, we cannot reach out with the information provided on the review site. At your convenience, please give Nick a call at 417-882-3838 Ext. 1175. Sincerely, Connie Gainer Kia Customer Relations Manager

June 25, 2021

We had a very good experience. Love my new Soul! More

by aleciahopke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Solomon , Samantha Durrant
Jun 25, 2021 -

Springfield Kia responded

Thank you for the 5 star review. Congratulations on your new vehicle and welcome to the Youngblood Family!

June 25, 2021

I love working with them. They are professional, keep you informed, make me feel like I am their only customer when I know I am not. More

by SHARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Krone
June 23, 2021

I just recently took my 2017 Kia Sportage EX in for service. Brad Duggins was my service advisor. This guy is way ahead of the field. My service appointment was to inspect the driver side passenger doo More

by d.rapelje13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Jun 24, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Brad did a great job and saved you from a second trip for the recall repairs. We appreciate you and the trust you put in us. Sincerely, Connie Gainer Kia Customer Relations Manager

June 21, 2021

A very nice experience. I found my dream car, with lots of safety features and got a great deal. I love my new car, I will be back again. More

by Hayhayannegreninger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Little
Jun 22, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for the review. We are glad to hear you found your dream car and that Ryan did a great job during your visit with us. Welcome to our Youngblood Family. Sincerely, Connie Gainer Kia Customer Relations Manager

June 21, 2021

I've been doing business with this dealership for over 30 years and I find them one of the most honest and best dealerships in Southwest Missouri keep up the good work guys your reputation means a lot! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins, Brad Duggins
Jun 22, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for the review. We are glad to hear Brad did a good job during your visit. Thank you for your continued business and trust in us. Sincerely, Connie Gainer Kia Customer Relations Manager

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