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Springfield Kia

Springfield, MO

4.7
1,394 Reviews

3525 South Campbell Avenue

Springfield, MO

65807

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Showing 1,394 reviews

July 13, 2021

Service writer was very polite and helpful. Service was thorough and complete. Will always use Youngblood for servicing. Will recommend your dealership as the occasion avails. More

by marvchris41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Garbee
Jul 14, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know that your Advisor did a great job. We appreciate your business and look forward to seeing you again during future visits. Sincerely, Connie Gainer Kia Customer Relations Manager

July 10, 2021

Went in for oil change, tire rotation, and the 12,000 mile service. It all went fairly quick, about 2 hours, but was more expensive than I would have thought. I assumed the 12,000 service amounted to mor More

by jeffdobyns
Recommend Dealer
Yes
Employees Worked With
Josh Krone
Jul 12, 2021 -

Springfield Kia responded

Hello Mr. Dobyns. I am sorry to hear of your dissatisfaction with the cost of services provided. I did look at your repair order. We performed a tire rotation and a full synthetic oil change. Kia is now requiring that every vehicle still under factory warranty be switched over to full synthetic oil. The full synthetic oil changes do cost a bit more, but you can also go twice the miles before the next service is required. It seems like more up front, but if you break it down it is much lower than 2 conventional oil changes would be. If you would like to visit further about this, I am happy to reach out to you or have your Advisor reach out to you. Of course, you can always reach us at 417-882-3838. Sincerely, Connie Gainer Kia Customer Relations Manager

July 07, 2021

Was a pleasant experience at this dealership. Made me feel comfortable about my decision and got me exactly what I wanted under my terms. Process was quicker than expected too More

by Emjanus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Paul
Jul 07, 2021 -

Springfield Kia responded

Thank you for the 5 Stars. We are glad to hear that David provided you with a pleasant purchasing experience. We are happy to have you as part of our Youngblood Family. Sincerely, Connie Gainer Kia Customer Relations Manager

July 07, 2021

Great sales team in Collin & April. Glad to see Josh at the service area. Knew of him from a previous dealership. He will bring good things to a good service team at Youngblood. More

by durant542
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin, April, Sales, John Widiger, Josh Krone
Jul 07, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear that your visit went so well. We appreciate you very much. Sincerely, Connie Gainer Kia Customer Relations Manager

July 06, 2021

Very courteous staff. Waiting area clean and comfortable. The courtesy van was quite handy as I live an hour and a half away from the dealership. I really appreciated the ability to go the local shops and br More

by ALTaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Krone
Jul 07, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear that your visit went so well. We appreciate you very much. Sincerely, Connie Gainer Kia Customer Relations Manager

July 06, 2021

Youngblood kia got me on without an appointment and took care of all my issues. Very fast and courteous and professional. They get my service neefs from here on.out. More

by R1ray157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Jul 07, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear that your visit went so well. We appreciate you very much. Sincerely, Connie Gainer Kia Customer Relations Manager

July 05, 2021

Great customer service, great vehicle maintenance! The service team is always friendly, they really make sure your car is well taken care of and they excel at being available and attentive to the customer More

by Nanner_04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins, April Casper, Josh Krone
Jul 07, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear that your visit went so well. We appreciate you very much. Sincerely, Connie Gainer Kia Customer Relations Manager

July 05, 2021

The no pressure sales teams was refreshing! Great staff and easy process! Awesome vehicle choices! I would recommend Kris Wallace to all my friends and family! More

by lezab37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Wallace
Jul 07, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear that Kris and the rest of our staff did a great job. Welcome to our Youngblood Family. Sincerely, Connie Gainer Kia Customer Relations Manager

July 04, 2021

Great service as usual. Fast friendly and efficient. Great job! More

by jjkruse61
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Duggins, Josh Krone
Jul 07, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear that your visit went so well. We appreciate you very much. Sincerely, Connie Gainer Kia Customer Relations Manager

July 03, 2021

Last visit I was told tires would need to be replaced this summer. This visit I was told tires have half tread. Wear strips are almost exposed! More

by Amy.montebello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Jul 07, 2021 -

Springfield Kia responded

Thank you for taking the time to leave a review. I am sorry to hear your visit wasn't completely satisfactory. Please feel free to reach out to me or my Service Manager Nick at 417-882-3838 to discuss more in detail. Sincerely, Connie Gainer Kia Customer Relations Manager

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