Springfield Hyundai

Before going in for service I tried numerous times to use my dealership internet connection to schedule a date and time. System wouldn't allow. I've used the internet scheduler since purchasing my car in 2 my dealership internet connection to schedule a date and time. System wouldn't allow. I've used the internet scheduler since purchasing my car in 2008 so I was very frustrated with this new limitation. I tried but never did get an explanation why I was locked out. Without an appointment, Friday, 9/27 I went in for oil change & 108,000 mile service. Service department did not hesitate to accommodate me. It was necessary to leave car overnight. "AJ" graciously arranged a rental for me. I returned next morning the 28th for my car. I noticed after I arrived home that service neglected to install next oil change reminder on windshield. I called back, left a message for Steve Mountes, Service Director. Sunday the 29th upon initial startup I noticed a lifter tapping and rough idle. Monday, the 30th Steve returned my call regarding oil change sticker said they'd send one by mail. Steve had sent an email to rate my most recent service so I used that to report the concerns with my car and request return service the next Saturday, 10/3. Steve responded I needed to come in during week to have noise checked. I returned Friday 10/4. Again I was pleased. I waited while my car was checked out. "AJ" provided a detailed explanation of their findings as well as intelligent advice/recommedation how I should proceed. I appreciate the quality service I always receive a Springfield Hyundai Service Department and that I know I can trust them. My only complaint is the internet service scheduler is no longer working for me. More

John Barone is great it is the second car I bought of him,he is a stand up guy and very honest............The only problem I have was when I called twice by the way a new sales girl pick up the phone and him,he is a stand up guy and very honest............The only problem I have was when I called twice by the way a new sales girl pick up the phone and didn't put me through to John and never told him I called it happen twice she wanted to know why she could't help me that upset me and because I was running late and John never knew More

I felt very at ease as soon as I stepped out of my old I felt very at ease as soon as I stepped out of my old vehicle. Bryon greeted me at the door in a very friendly and unassuming manor.Every salesper I felt very at ease as soon as I stepped out of my old vehicle. Bryon greeted me at the door in a very friendly and unassuming manor.Every salesperson I spoke to in the showroom was very friendly and easygoing. I would definitely recommend Bryon to someone I know who would be purchasing a new vehicle. Camille Heppard More

Joe and A.J. were friendly, welcoming and helpful, making for a very positive experience. This was my third purchase and will not be my last. for a very positive experience. This was my third purchase and will not be my last. More

Always very friendly and helpful. Have purchased both of my cars here and have service done here also. Will definitely keep coming back. Waiting room is clean and checkout is always easy. The service per my cars here and have service done here also. Will definitely keep coming back. Waiting room is clean and checkout is always easy. The service personnel are great. More

From the moment I walked in the door John L was happy to see me .It was the end of my work day and so I wanted to get in and out as quickly as possible. In the back of my mind I was not sure due to my cred see me .It was the end of my work day and so I wanted to get in and out as quickly as possible. In the back of my mind I was not sure due to my credit challenges that john would be able to help me . I was treated as if my credit was perfect and that I was the only person in the show room.Working in a customer service enviorment I am sensetive to customers coming first in every situation .I was not dissapointed.Kudos to your whole staff. More

Staff at service deptartment was very helpful. Levans helped assist me with my service and was very personable and was a pleasure to deal with. helped assist me with my service and was very personable and was a pleasure to deal with. More

As always I have received great service from everyone I dealt with. Hopefully it will continue in the future. Sales and service have been excellent both times that I have leased my cars. At this time I dealt with. Hopefully it will continue in the future. Sales and service have been excellent both times that I have leased my cars. At this time I am pleased with my experiences. More

I live in South Philly. I could go to a dealer closer to home but choose to go to Springfield Hyundai for the quality of customer service and the work done on my car. home but choose to go to Springfield Hyundai for the quality of customer service and the work done on my car. More

Springfield Hyundai gave me the best price. Joe was honest and straightforward, with no BS. He is also very friendly and likable. The entire process was quick, drama free. The car was prepped very nice honest and straightforward, with no BS. He is also very friendly and likable. The entire process was quick, drama free. The car was prepped very nicely. Any question I had was answered and even questions I didn't think about, Joe explained to me. If anyone I know ever expresses interest in a car, I will absolutely recommend Joe and Springfield Hyundai. It was worth the drive that bypassed other closer dealers. More