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Sport Mazda

Orlando, FL

4.9
14,086 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 14,086 reviews

April 16, 2015

Juan R Cruz La ayuda que nos dio Juan fue estupenda ya q no teniamos casi ninguna posibilidad de sacar un carro y mucho menos pensabamos que iba hacer un carro de More

by lei62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan R. Cruz
Apr 17, 2015 -

Sport Mazda responded

Thank you very much. I know that Juan was happy that he could help you get the car you wanted. We work hard to help everyone happy and to get them in a car they want at a price that works for them. I am so happy that we were successful for you. From Juan and I, and the rest of the Sport Mazda family, we are happy to have you as a customer. Jay Mealey, GM/Partner

April 16, 2015

Good Car Buying Experience Overall, my experience with Sport Mazda was great. I worked with Earnest Evans in purchasing my vehicle and his professional, caring attitude was gre More

by bernwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bowers, Earnest Evans
Apr 17, 2015 -

Sport Mazda responded

Thank you for taking the time to let us know about your experience. Earnest does an exceptional job for our customers every day, and we appreciate you reminding us just how good he really is. But as you pointed out, Sport Mazda is an entire team, and we need to be 100% effective every day. I will be reminding the Finance personnel, as well as everyone else, just what TEAM and customer service means. I assure you that I will continue to require the best of all our Sport Mazda family to make sure we justify your continued business. Thank you again and welcome to the family. Jay Mealey, GM/Partner

April 16, 2015

New Mazda Its been over 10 years since I have been to a car dealership to buy a car. I was referred to Sport Mazda by a co-worker and I was amazed on how easy i More

by COMER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Whitten
Apr 17, 2015 -

Sport Mazda responded

Thank you for discovering our secret. Our guys really do listen to their customers, answer each and every question, and try to get them what they want. Sounds simple, but it doesn't work that way everywhere. I am proud of our sales team. Like Kyle and Josh, they do their best to make your experience at Sport Mazda enjoyable and successful. Kyle, Josh and I really appreciate you taking the time to write, and we will always try to not disappoint you. Welcome to the Sport Mazda family. Jay Mealey, GM/partner

April 16, 2015

Quick and easy No pressure to buy and easy to negotiate price. Whole process from start to finish only took about 3 hrs. No pressure from finance either. More

by Meekamusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barby Irby
Apr 18, 2015 -

Sport Mazda responded

You were so lucky to have Barby for your salesperson. She is especially dedicated to insuring that she listens to her customers every need and does her best to satisfy it. Pressure usually happens at a dealership when they want you to buy the car they want to sell, and not the one you want to buy. We would rather you be happy with your car and frankly don't see the need for high pressure tactics. Thank you for reminding us that it does make a difference to our customers. Thank you for your words and welcome to the Sport Mazda family. Jay Mealey, GM/Partner

April 15, 2015

Excellent Service Donny has provided excellent service for my car during the last 3 years I own a Mazda 3. He is knowledgeable, courteous and provide me good advises. More

by jliao5720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Liao, Donny Larson
Apr 17, 2015 -

Sport Mazda responded

To many, Donny is the Sport Mazda Experience. He does an excellent job and honestly advises all his customers to insure they and their car receives the best service possible. He has become "The Advisor" to many, many customers, and I assure you that we will do everything possible to make sure he is here to take care of you every time you visit. Thank you for taking the time to let us know. Jay Mealey, GM/Partner

April 15, 2015

Search for a car I have never visited this dealership before, which meant I was apprehensive and not sure what to expect. I have had terrible experiences before. I ha More

by in search of a car
Recommend Dealer
Yes
Employees Worked With
David Flores
Apr 15, 2015 -

Sport Mazda responded

Kathy, I am not surprised that you were apprehensive about visiting a car dealership. The automotive industry has been slow to change and some still employ the tactics that gave us a bad reputation. I am so happy you were able to enjoy the Sport Mazda Experience. And, we are glad that David Flores was able to assist you in your search for your son's next car. We appreciate you as a customer and especially the kind words you wrote. Have a wonderful day! Jay Mealey. GM/Partner

April 14, 2015

From the beginning it was horrible Miscommunication from the beginning. I was not informed to bring in a card to get my car serviced. Donny had to tell me to listen and should have ques More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Barby Irby, Donny Larson, Julio Garcia
April 14, 2015

Great Dealership and Great People Sport Mazda works hard to make your car buying experience the best you have ever had. Kerwin Larocque is simply the best salesman! He goes out of hi More

by darnelca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniel Parker
Apr 15, 2015 -

Sport Mazda responded

Thank you very much for taking the time to let people know how good Kerwin really is. He really is the "Nice Guy" and he works hard to take care of his customers. Thank you again. Jay Mealey, GM/Partner

April 13, 2015

Vacation disrupted by car breakdown Our car broke down while in Orlando. We had traveled from the Northern Virginia area, and had no idea of what to expect from service repair shops in t More

by jsilver20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Apr 15, 2015 -

Sport Mazda responded

We were very happy that Donny was able to make your visit to Orlando a little better. He takes his job very serious knowing that his customers and their cars depend on him. You will be happy to know that he really is the honest and sincere trusted adviser that you experienced. We are very proud of Donny and all of the great service professionals at our dealership. We thank you so much for your testimonial and we will take your words to heart. Jay Mealey, GM/Partner

April 12, 2015

excellent experience First time user and had a great experience from Ellie the service adviser to Jason the tech who did the work on my vehicle. First Ellie she really kn More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason , Ellie Diaz
Apr 15, 2015 -

Sport Mazda responded

I appreciate your review more than you know. Most of the time our customers do not have the opportunity to see our techs work on their cars. I am glad that you did. It is our great group of servicewriters, like Ellie, that you usually work with who make sure your wants and needs are communicated to the techs. Between them they insure you and your car are treated well. Thank you for taking the time to let us know. Jay Mealey, GM/Partner

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