Sport Mazda North
Longwood, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great service Excelent service and purchase experience. Our salesman was very professional and very knowledgeable. I’m so happy with my new car. Highly recommend t Excelent service and purchase experience. Our salesman was very professional and very knowledgeable. I’m so happy with my new car. Highly recommend this dealership. Was so easy to have my new car. Thanks More
Good Service Brian was very attentive and polite. He was also very helpful. The wait was not bad but the car wash could be a bit better. Brian was very attentive and polite. He was also very helpful. The wait was not bad but the car wash could be a bit better. More
Never had a bad experience with this dealership Been getting service on my Mazda 3 at Corey Fairbanks since we purchased our vehicle from them in 2010 and have had nothing but good experiences with Been getting service on my Mazda 3 at Corey Fairbanks since we purchased our vehicle from them in 2010 and have had nothing but good experiences with their service More
Another great experience. With the new client reception area, I was able to work on my laptop and not watch the clock. Service was timely, and well done as always. With the new client reception area, I was able to work on my laptop and not watch the clock. Service was timely, and well done as always. More
Car service itself fine but customer service disappointing I asked to figure out why my tire pressure light was showing up on my dash. I specifically said to tell me before I choose to have service done here o I asked to figure out why my tire pressure light was showing up on my dash. I specifically said to tell me before I choose to have service done here or not. Well after waiting close to an hour, I had to find an employee and ask them about my car. He responded by saying it was already being patched right now then asked for payment. While the payment was within my expectations, for obvious reasons you should ALWAYS ask before going through with a service because I may not have wanted it to be done at this dealership. Please make sure your employees follow proper conduct. I’ve never been to any other car service shop where they did not been ask for approval before service was provided. That’s just unheard of. If it was a different scenario and the service would have been far more expensive than a plain tire patch, I would’ve been furious about not being asked before service was performed. Just because I’m a young woman doesn’t mean I don’t know a single thing about my vehicle or that you can take advantage of me. In addition, a few of the customer service associates were rude while others are very friendly and accommodating. Why is there such a stark difference? I know it can be very busy, but being friendly doesn’t cost anyone a dime and makes for a better customer experience. Please take that into account. More
Left a dirty car and tire valve cap missing Went to wipers and fix tire leak. Could not fix leak but left oil dirt smudges on exterior and did not replace valve cap. Disappointed after having go Went to wipers and fix tire leak. Could not fix leak but left oil dirt smudges on exterior and did not replace valve cap. Disappointed after having good past experiences. More
Painless Visit The staff at Cory Fairbanks was very helpful and courteous in every way during my recent service visit. Brian made sure I understood all aspects of th The staff at Cory Fairbanks was very helpful and courteous in every way during my recent service visit. Brian made sure I understood all aspects of the repair process and was very knowledgeable. More
New system is not customer oriented I’ve had service here several times.. Yesterday was the first time since the removal of the kiosks. It is not convenient to have to leave the car and I’ve had service here several times.. Yesterday was the first time since the removal of the kiosks. It is not convenient to have to leave the car and go inside the building. I have mobility issues. And walking into the building to get service is time consuming. Also, I asked them if they had reset the tire pressure gauge as often they do not. Instead of checking it, they suggested I reset it myself. . So I drive off and the car makes the gauge sound indicating there is something wrong.. since this is something that was brought up again and again, one would think they'd reset it Ahead of time. The car had been ready for several hours so there should have been plenty of time to reset it properly. Apparently that is not a big deal for them but it is for me....I’ve never had that problem at other Mazda service center. And frankly it makes me suspect of their procedures. This does not install a sense of total car testing. What else did they forget to do? More
Good service if you like to wait 2 hours Took 2 hours for oil change and tire rotation and they didn't even wash the car like they normally do. They did give me a car wash voucher for a 3rd p Took 2 hours for oil change and tire rotation and they didn't even wash the car like they normally do. They did give me a car wash voucher for a 3rd party place but that just takes even more time out of my day. More
Great service as usual! Jiariel was very helpful and accommodating when I came in for an oil change. They pointed out that I needed a new cabin filter but they didn't pressur Jiariel was very helpful and accommodating when I came in for an oil change. They pointed out that I needed a new cabin filter but they didn't pressure me or try to change my mind when I said that I would install it myself. I appreciate that very much. I'll continue bringing my car here for maintenance and upkeep because I know that I'll get the best level of service. More