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Spitzer Toyota Monroeville

Monroeville, PA

4.7
1,387 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,387 reviews

July 27, 2018

I'm satisfied with the experience Everybody was knowledgeable and helpful. I liked that the floor plan was open, with tables and chairs, no cubicles. The whole process is lengthy, m More

by Krystyna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal (Ken) Mashraky
Jul 29, 2018 -

Spitzer Toyota Monroeville responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Best, Robert Thomasson, General Manager, (877) 735-3855

July 26, 2018

2018 Toyota Sienna Fairly quick painless transaction for us. We knew what we wanted and there was minimal haggling. Everyone was friendly and Pat was very thorough on ex More

by Bowhunter426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph , Pat Laughlin
Jul 29, 2018 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Robert Thomasson, General Manager, (877) 735-3855

July 25, 2018

Very nice Welcoming as soon as I walked through the door. Not overbearing like some dealerships. They went above and beyond to make sure they were selling me a More

by Emily826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal (Ken) Mashraky
Jul 26, 2018 -

Spitzer Toyota Monroeville responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Robert Thomasson, General Manager, (877) 735-3855

July 24, 2018

Truly satisfied customer Truly an amazing experience with everyone I came in contact with. And I’m very happy I went back after the car I was first interested in was sold. I f More

by Niknak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Johnston
Jul 24, 2018 -

Spitzer Toyota Monroeville responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

July 24, 2018

Good Experience!! Good service. Kenny was very helpful from beginning till the end of the deal. He answered all my concerns and doubts. Appreciate all his help througho More

by Subba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Jul 24, 2018 -

Spitzer Toyota Monroeville responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Robert Thomasson, General Manager, (877) 735-3855

July 24, 2018

Good experience! Amanda made sure we had exactly what we wanted in our new vehicle! We were unsure about the purchase but she worked with us to make sure we were happy More

by Tcalhoun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Harris
Jul 24, 2018 -

Spitzer Toyota Monroeville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Robert Thomasson, General Manager, (877) 735-3855

July 23, 2018

Great experience. Doug was very thorough and patient with us. He took the time to walk me through all the features of the car and did the same when my wife showed up. More

by Tim Camri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Spitzer Toyota Monroeville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Robert Thomasson, General Manager, (877) 735-3855

July 23, 2018

Rutul was great to work with. The price was fair. There wasn't the typically this is the listed price, but..... with several additional add-ons. Rutul was friendly and not pushy More

by kari21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rutul Shah
Jul 24, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855

July 23, 2018

new 4runner Brian Johnston was awesome. I will always return to Spitzer so I can work with him. He listened to our needs and truly cared about what we wanted. He More

by matt4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Johnston
Jul 24, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Robert Thomasson, General Manager, (877) 735-3855

July 23, 2018

Up front and honest Best car buying experience Best car buying experience Up front and honest no hassle. Rutul and staff worked with me to meet my price range and made sure I had a good Experien More

by Fishman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rutul Shah
Jul 24, 2018 -

Spitzer Toyota Monroeville responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

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