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Spitzer Toyota Monroeville

Monroeville, PA

4.7
1,515 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,515 reviews

September 04, 2018

Final 4 Runner My husband and I had a wonderful and easy experience at Spitzer Toyota. Our saleswoman was Amanda Harris. We had contacted her earlier in the day rega More

by Kjjackson3
Recommend Dealer
Yes
Employees Worked With
Amanda Harris
Sep 04, 2018 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Best, Robert Thomasson, General Manager, (877) 735-3855

September 04, 2018

My experience was great! Ruti is the best and took all the stress out of purchasing a car. I got exactly what I wanted at a fair price and Ruti went above and beyond to make More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rutul Shah
Sep 04, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Robert Thomasson, General Manager, (877) 735-3855

September 04, 2018

No pressure. No fast talking. We were very happy with our car buying experience at Spitzer Toyota. Doug was great and provided a comfortable sales experience. Kyle helped us quickl More

by toyotahighlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hembree
Sep 04, 2018 -

Spitzer Toyota Monroeville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Robert Thomasson, General Manager, (877) 735-3855

September 04, 2018

Great customer service. Very pleased with our recent car buying experience at Spitzer Toyota. Amanda Harris was more than helpful through the process and provided us with p More

by Jim1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Harris
Sep 04, 2018 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Best, Robert Thomasson, General Manager, (877) 735-3855

September 03, 2018

Excellent customer service, extremely knowledgeable! Rudy was great! He was very thorough and knowledgeable throughout the sales experience. Excellent customer service and very accommodating. Dealersh More

by Jloruam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rutul Shah
Sep 03, 2018 -

Spitzer Toyota Monroeville responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Robert Thomasson, General Manager, (877) 735-3855

September 01, 2018

Great team. They work past closing hours for you Very helpful and honest sales man along with the great team from Spitzer. Made the experience fast easy and enjoyable. Wouldn’t go anywhere else More

by Serge369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Spitzer Toyota Monroeville responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Best, Robert Thomasson, General Manager, (877) 735-3855

September 01, 2018

Best car-buying experience I've had My previous car-buying experience with a Toyota dealership in the area was not a happy one. You know that feeling you get when you walk into a dealers More

by RReid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kuhar
Sep 03, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

August 31, 2018

Great to deal with, excellent experience. Stopped in to check out a new truck and met Lance. He was very knowledgeable and easy to deal with. Made the process easy and went above and beyond More

by cubby2408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Lesko
Sep 03, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

August 31, 2018

Good experience, very friendly staff. I would have given 5 stars but due to some issues,not by my sales rep, I had to wait a bit longer than we had planned on but treated very well and wou More

by JWiant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2018

#LovemyRAV4 Amanda was so nice and easy to work with! She made car shopping fun!! She is patient and not pushy at all. We actually went in there with our own ba More

by LadyDi'sRAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Harris
Aug 29, 2018 -

Spitzer Toyota Monroeville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your new Toyota Rav4 for a long time to come. It was truly a pleasure working with you. Best, Robert Thomasson, General Manager, (877) 735-3855

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