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Spitzer Toyota Monroeville

Monroeville, PA

4.7
1,515 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,515 reviews

September 09, 2018

Review I was very impressed with the service I received. Even with my time crunch, Doug was still able to help me and my husband get the car we wanted. He he More

by Chelsea2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2018 -

Spitzer Toyota Monroeville responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

September 08, 2018

New Rav 4 hybrid Started looking at Rav 4 due to rebates meet with Dan first but he was taking vacation days. Recieved call from North hills Toyota and went there sin More

by Bill F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Idan Danan
Sep 09, 2018 -

Spitzer Toyota Monroeville responded

Your compliments and kind words mean so much to us and our team, Bill! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855

September 08, 2018

Very helpful & expedient I was in the market for a reasonably priced, low mileage used car & Amanda was extremely helpful in helping me find what was looking for that was both More

by Dharper0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Harris
Sep 09, 2018 -

Spitzer Toyota Monroeville responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Best, Robert Thomasson, General Manager, (877) 735-3855

September 07, 2018

Happy i chose Spitzer! "People will forget what you said, people will forget what you did, but people will never forget how you made them feel". Maya Angelou. Amanda More

by david2018
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Harris
Sep 09, 2018 -

Spitzer Toyota Monroeville responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

September 07, 2018

2nd car bought Doug is awesome! This is the second car I bought from Doug at Spitzers. I wouldn’t hesitate to buy a third fourth fifth and the rest of my cars from Doug! He has never More

by Snanny74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2018 -

Spitzer Toyota Monroeville responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Best, Robert Thomasson, General Manager, (877) 735-3855

September 05, 2018

Glad I chose Spitzer! Had the opportunity to work with Spitzer for the purchase of my new vehicle. Like most I was not looking forward to dealing with the buying process. More

by Double B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rutul Shah
Sep 05, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. We can't wait to see you next time! Best, Robert Thomasson, General Manager, (877) 735-3855

September 05, 2018

Totally satisfied Rudy went above and beyond with Kyle fianancing to get me in my dream car. He wasn't pushy, I hate that, and was very knowledge, I totally would recom More

by Chrissy1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rutul Shah
Sep 05, 2018 -

Spitzer Toyota Monroeville responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Best, Robert Thomasson, General Manager, (877) 735-3855

September 04, 2018

The epitome of customer service Our salesman was well informed and made us feel as though we were his only clients. He spent the amount of time we needed instead of the amount of ti More

by Chuck1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rutul Shah
Sep 04, 2018 -

Spitzer Toyota Monroeville responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Robert Thomasson, General Manager, (877) 735-3855

September 04, 2018

Great and Quick Experience! Great Experience and compared to other dealerships, it was a fairly quick process! Doug, a salesperson, was very knowledgeable and thoroughly went ov More

by bob0609
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Enberg
Sep 04, 2018 -

Spitzer Toyota Monroeville responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

September 04, 2018

Lease of 2018 Camry My salesman went over and beyond my expectations in helping me through the leasing of my car. He answered every question I had throughout the process More

by Wiley,kj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rutul Shah
Sep 04, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

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