Spitzer Kia Cleveland

Polite Service guys I visited here and had contact with Josh, Desmond, Todd the mechanic and the finance guy. They all were very professional and respectable explaining e I visited here and had contact with Josh, Desmond, Todd the mechanic and the finance guy. They all were very professional and respectable explaining every process, clearly and in a friendly manner. My initial experience with Kiyyah was great until i called an hour later and reported that something was wrong with the vehicle. She treated me as though I was lying about the situation, and didn't deal with me too much after that. Not good. More

Great sale service !!! I have been at different car dealerships in the past, they were ok.here at Spitzer kia on brook park rd , all the sales people were helping all the p I have been at different car dealerships in the past, they were ok.here at Spitzer kia on brook park rd , all the sales people were helping all the people, asking if they would like something to drink while they talked business. The sales man I was there to talk with was busy with another customer, I waited a short time and another sales man came by said he would be happy to help me, his name was Josh Darnall . The first words he said was tell me what kind of car you are looking for and he will make my experience here shopping for a car easy and what I wanted without any pressure. I told him what I was looking for and how much I can afford. He found the perfect car for and showed me everything the car has to offer and without pressuring me on something I didn't want.I got a 2018 kia rio s and I love it. It was nice doing business with someone who cares what a customer really wants. I highly recommend if you are looking for a kia to buy and want great service talk with Josh , he won't let you down !!! More

Warm and welcoming service experience I came in for an oil change on a Friday afternoon and was greeted by the very warm and welcoming demeanor of service team member Desmond Peebles. He w I came in for an oil change on a Friday afternoon and was greeted by the very warm and welcoming demeanor of service team member Desmond Peebles. He was thorough in assessing what my needs were and was very helpful in helping me fine tune the services my Kia Soul was in need of. Provided peace of mind while I waited. A very easy going and stress free experience. More

Car purchase. When it was time for a change from my Kia Soul...I knew to call Freddy! It was a pleasure to work with George....he was very professional and worked w When it was time for a change from my Kia Soul...I knew to call Freddy! It was a pleasure to work with George....he was very professional and worked with...to get the right car! More

Great Josh was helpful, informative, and patient. He understood my budget and listened to what I wanted and needed in a vehicle and worked a great deal. Josh was helpful, informative, and patient. He understood my budget and listened to what I wanted and needed in a vehicle and worked a great deal. More

Very Efficent I don't really know much about cars so when I arrived I simply said that I simply wanted something with good gas mileage and within my budget and I wa I don't really know much about cars so when I arrived I simply said that I simply wanted something with good gas mileage and within my budget and I was quickly directed to multiple cars. Throughout the process they were more than happy to let me look at a variety of cars and answer any questions I had. More

Always an easy visit This morning I had a flat tire. From the roadside assistance to the help at the dealership my issue was taken care of in a fast manner. I was offered This morning I had a flat tire. From the roadside assistance to the help at the dealership my issue was taken care of in a fast manner. I was offered a water and a snack as I waited. Desmond Peebles offered great customer service throughout the visit. More

Excellent experience! Spitzer Kia made my car buying experience a great one! Adam Black and salesman Josh Darnall went above and beyond to meet my expectations. They both m Spitzer Kia made my car buying experience a great one! Adam Black and salesman Josh Darnall went above and beyond to meet my expectations. They both made it easy and stress free. I would highly recommend this dealership and working with these two!! More

Love my new vehicle! My experience at Kia is always accommodating and the staff are friendly. My salesperson George and Vincent in finance is very knowledgeable and made c My experience at Kia is always accommodating and the staff are friendly. My salesperson George and Vincent in finance is very knowledgeable and made car buying stress free. More

Oil change Everybody at the dealership was very helpful. Desmond was my service advisor and helped set up my appointment. Everything was done with timely manner, Everybody at the dealership was very helpful. Desmond was my service advisor and helped set up my appointment. Everything was done with timely manner, car was cleaned very well. Very impressed with customer service here. More