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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.8
1,473 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,473 reviews

August 23, 2023

It was on time and executed correctly first time. John kept me informed and advised me on cost before service..no surprises. More

by JBSTIGER700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
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Aug 24, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 23, 2023

John is always great, however the cost was very high. I felt it was too much More

by TJBARBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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Aug 24, 2023 -

Spitzer Acura responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 23, 2023

I am very happy with the service I received. Layne is always very professional and I trust his opinion and recommendations for service. More

by Nancyely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Nancy, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

August 23, 2023

From the original purchase, the vehicle had sap all over the exterior. It took a month before Spitzer came and picked it up to have it detailed. My car came back 2 days later with an empty tank of gas and t More

by cnuzwv
Recommend Dealer
No
Employees Worked With
Over all
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Aug 27, 2023 -

Spitzer Acura responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 22, 2023

They’re always on top of things at Spitzer Acura. Much appreciated for everything you do. More

by KYLEKTMCGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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Aug 23, 2023 -

Spitzer Acura responded

Thank you so much for your kind words, Kyle, and for taking the time to leave us this wonderful feedback!

August 22, 2023

The staff at Spritzer are always friendly and helpful. The service department is knowledgeable and they respect your time. More

by ABIGALE.SKALKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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Aug 23, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, Abigale, we look forward to having you as a valued customer for many years to come!

August 22, 2023

My experience with the service department is positive. I was able to schedule the appointment when I needed it. The staff are knowledgeable & easy to work with. More

by mf012275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Aug 23, 2023 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

August 21, 2023

Always get amazing service. No pressure. Everyone is very pleasant and professional. Highly recommend spritzer! More

by BG_CATLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Aug 21, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 20, 2023

I was shopping for a new car for my wife. We found what she wanted at Spitzer Acura. I have purchased many vehicles in my time, but I have to say this time was the best experience I have ever More

by RA3PUTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic
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Aug 21, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeremy and Adam met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

August 20, 2023

Lynn was a pleasure to work with! The master mechanic who showed us the audio was great, and Dalton was efficient in finance and nice to work with as well - thank you. More

by ckwade84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

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