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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
603 Reviews

603 Reviews of Southwest Kia: Dallas - Service Center

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April 18, 2022

Sw KIA is Prompt professional friendly expert knowledgable, and trustworthy. I recommend this service department. Jake Keller is appreciated. More

by jf.davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller
May 04, 2022 -

Southwest Kia - Dallas responded

Thank you for the kind words! We're delighted that Jake was able to assist you during your last visit to Southwest Kia.

April 16, 2022

I've been able to hold on to my car for quite a while because Kia service is very thorough in diagnosing what needs to be done in my car and when. The customer service experience has been great. More

by semiean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
May 04, 2022 -

Southwest Kia - Dallas responded

Thanks for the kind words! We appreciate you trusting the team at Southwest Kia with your automotive needs and hope to see you again soon!

April 11, 2022

They were quick and efficient with my oil change. They got me in and out in no time at all. More

by kowalskiwalter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 19, 2022 -

Southwest Kia - Dallas responded

Thanks for the kind words! We look forward to serving you again soon at Southwest Kia!

April 08, 2022

Southwest Kia have excellent service, they are very friendly and professional, I bought the Kia Sportage one years ago from Mr. Salvador, When I call ask questions, he still very patiently explained More

by Minlu628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Allen; Salvador Mercado
Apr 19, 2022 -

Southwest Kia - Dallas responded

Thank you so much for the kind words and recommendation! We look forward to seeing you again soon at Southwest Kia!

April 07, 2022

The service was great. They kept their promise and timelines. I have expectation and they met it. More

by CLUE23511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
Apr 19, 2022 -

Southwest Kia - Dallas responded

Thanks for the five stars! We're delighted to hear we exceeded your expectations and look forward to serving you again soon at Southwest Kia!

April 03, 2022

I'm sending you a message I would like to thank you for your help with my car on Saturday I am very pleased with your work thank you very much in advance I will come back soon More

by marilynreader755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Silva, Daniel Stimson
Apr 03, 2022 -

marilynreader755 responded

My car care was best to my satisfaction ever please make sure you go to this dealership

Apr 03, 2022 -

marilynreader755 responded

SOUTHWEST KIA IS THE ONE TO GO TO FOR ALL YOUR NEEDS

Apr 03, 2022 -

marilynreader755 responded

Someday I will be back to buy a car

April 01, 2022

My representative Alex was amazing. He made sure I got the best service and he makes me laugh all the time. More

by ajking915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 04, 2022 -

Southwest Kia - Dallas responded

Hello, we're delighted to hear that Alex was able to provide amazing service while keeping it lighthearted. We hope to see you again soon at Southwest Kia!

March 30, 2022

My maintenance work was performed quickly and my car returned much cleaner than when I arrived. Everyone was quick to make my wait time as comfortable and convenient as possible. More

by Logmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 31, 2022 -

Southwest Kia - Dallas responded

We're thrilled to hear your feedback and see the five stars! Thanks so much!

March 29, 2022

One of the best dealerships to get your repair’s, would highly recommend. Great customer service!! More

by Hernan Cortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 30, 2022 -

Southwest Kia - Dallas responded

Thank you, Hernan, for the kind words! We're delighted to hear them. We look forward to seeing you again soon!

March 28, 2022

Service staff was friendly and helpful and made sure I was having a good experience. Unfortunately my service took longer than expected but the team apologized without me needing to complain and even offe More

by mww147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Mar 31, 2022 -

Southwest Kia - Dallas responded

Thank you for the lovely recommendation and kind words!

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