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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
603 Reviews
Call Service Center (682) 305-7203

603 Reviews of Southwest Kia: Dallas - Service Center

Sort by
May 03, 2022

I have always received excellent customer care and support with my service advisor, Jake Keller. More

by RAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller
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May 04, 2022 -

Southwest Kia - Dallas responded

Hi there, thank you for taking the time to visit our Southwest Kia team. We appreciate your kind five-star rating and we hope to see you again in the future!

May 03, 2022

Everyone has been courteous and attentive. Eager to help in whatever capacity they feel needed. Thank you all for being the professionals I can work with. More

by Maggiedovewilliams
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Report | Print
May 04, 2022 -

Southwest Kia - Dallas responded

Hi there, thank you for taking the time to visit our Southwest Kia team. We appreciate your kind five-star rating and we hope to see you again in the future!

April 29, 2022

Awesome service very loyal and very informative . Great customer service will always recommend this visit to anyone. More

by elsaspalacios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
May 04, 2022 -

Southwest Kia - Dallas responded

Hi there, thank you for taking the time to visit our Southwest Kia team. We appreciate your kind five-star rating and we hope to see you again in the future!

April 28, 2022

Beautiful customer rep and environment as i waited but tech failed to tighten lug nuts after tire rotation. More

by JHennesy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Report | Print
May 04, 2022 -

Southwest Kia - Dallas responded

Hello, Thank you for taking the time to alert us of your recent experience with our team. Every customer who presents us an opportunity to earn their business deserves first-class treatment. Your experience is regrettable, and we would like the opportunity to learn from it to better serve future customers. When you are free, please contact me at the number below so we can discuss your experience in more detail. Larry Johnson larryjohnson@lithia.com Service Manager

April 28, 2022

The advisor keep me informed and told me what my vehicle needs and showed me how the status of my vehicle was it was appreciated. More

by Mavericks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2022 -

Southwest Kia - Dallas responded

Hello, thank you for your kind words for our Southwest Kia team. We appreciate your business and we hope to see you again down the road to earn your fifth star.

April 27, 2022

Every visit I always receive outstanding stellar customer service . Every experience is always a positive one , thank you all at Southwest Kia Dallas for your help . More

by Lelandria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Allen , Jonathan Smith, Noah Blumenthal, Josh Lozier
Report | Print
May 04, 2022 -

Southwest Kia - Dallas responded

Hello, thank you for taking the time to visit our Southwest Kia team. We appreciate your kind five-star rating and we hope to see you again in the future!

April 26, 2022

Great place to buy a car nice friendly people who know there jobI will always shop here for a car. More

by rrowdensr7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller
Report | Print
May 04, 2022 -

Southwest Kia - Dallas responded

Hello thank you for taking the time to visit our Southwest Kia team. We appreciate your kind five-star rating and we hope to see you again in the future!

April 23, 2022

Kia Service Center cares about the customer and their vehicle I'm very happy and will tell others about Kia Southwest Service Team. Thank you More

by Sherron0es
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
May 04, 2022 -

Southwest Kia - Dallas responded

Hi there, thank you for taking the time to visit our Southwest Kia team. We appreciate your kind five-star rating and recommendation. Our team hopes to see you again in the future!

April 20, 2022

Fast profesional service. I was really impressed with the intake and the communication during the entire service. More

by Sergioy2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
May 04, 2022 -

Southwest Kia - Dallas responded

Thanks for taking the time to rate your recent visit to Southwest Kia!

April 19, 2022

Awesome Customer Service by Jake Keller at Southwest Kia the experience was head & shoulders above my normal experience with servicing our fleet vehicles with Pep Boys whom we have a corporate account with More

by texas_flash1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller
Report | Print
May 04, 2022 -

Southwest Kia - Dallas responded

Hi there, thank you for taking the time to visit our Southwest Kia team. We appreciate your kind five-star rating of Jake and we hope to see you again in the future!

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