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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
603 Reviews

603 Reviews of Southwest Kia: Dallas - Service Center

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June 11, 2022

They were great! The took care of NY care and kept me informed throughout the process. More

by Maria Alcorn
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 14, 2022 -

Southwest Kia - Dallas responded

Hi Maria, Thank you for the kind review! We are glad our team was able to keep you informed through the whole process! We hope you give us a call here at Southwest Kia for all your future vehicle needs.

May 29, 2022

Outstanding service every time I bring my vehicle for any issue or concern THANK YOU! More

by Joseang87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GORGE MALAGON
Jun 01, 2022 -

Southwest Kia - Dallas responded

Hi, We appreciate the review! We look forward to working with you again here at Southwest Kia!

May 27, 2022

Clean well maintained and plenty of snacks and coffee. George was friendly kind and professional definitely would recommend! More

by Shellas.Kane
Recommend Dealer
Yes
Employees Worked With
George
Jun 01, 2022 -

Southwest Kia - Dallas responded

Hi, Thank you for the review! We will pass the kind words along to George! We hope we can work together again here at Southwest Kia!

May 20, 2022

I took my car to get a complicated a/c issue figured out and they completed it in under 4 hours. Very happy with the service. More

by K.I.T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller
May 20, 2022 -

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are happy we could fix your AC and we look forward to working with you again here at Southwest Kia!

May 18, 2022

The workers are really friendly they come out to your car and greet you and they see how can they help you More

by Brenda.davis6398
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake keller
May 18, 2022 -

Southwest Kia - Dallas responded

Hi Brenda, Thank you for the review! We are thrilled to hear you had a friendly experience. We look forward to working with you again here at Southwest Kia!

May 16, 2022

Jake was my attendant he was awesome explain everything to me that needed to be done to my car and I needed some work done and didn’t get paid till the next day he explained to me about sunbit and go appro More

by Marydecoste934@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake , Josh Lozier
May 16, 2022 -

Marydecoste934@gmail.com responded

The service is awesome and I definitely will be coming back especially next month for my oil change

May 15, 2022

The service advisors were prompt and courteous. I appreciated that they waited to discuss sdditional recommended service after completing service on my vehicle, rather than trying to talk to me More

by Ms. D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
May 17, 2022 -

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are glad you had a prompt and courteous experience with us. We look forward to working with you again here at Southwest Kia!

May 14, 2022

The customer service is impeccable at Southwest kia and you never have to wait long More

by tiffanyvanegas88tv1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
May 16, 2022 -

Southwest Kia - Dallas responded

Hi Tiffany, Thank you for the review! We are glad you had a fast and efficient experience with us! We look forward to working with you again here at Southwest Kia!

May 09, 2022

I highly recommend Kia dealership. They have great customer service. You are very much appreciated. More

by Jasminerussell1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Allen
May 10, 2022 -

Southwest Kia - Dallas responded

Hi Jasmine, Thank you for the review and recommendation! We are delighted to hear that you had a great experience with us. We look forward to working with you again here at Southwest Kia.

May 09, 2022

Tried multiple times to set up a service appointment. Woman answering the phone was very rude. When I called back she disconnected the call because she recognized my number on her caller ID. Left mult More

by aprildmay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did NOT work with any employees. Nobody would return my calls!
May 11, 2022 -

Southwest Kia - Dallas responded

Hello April, Thank you for taking the time to speak with me and resolve your concerns. We appreciate you doing business with us and look forward to working with you. If you have any questions or concerns please contact me at the number provided below. Larry Johnson larryjohnson@lithia.com 469-772-7282

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