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Southlake Nissan

Merrillville, IN

Overview
Reviews
4.7
1,860 Reviews
Call Dealership (219) 947-1600
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,860 reviews

September 20, 2025

Best dealership hands down. Nick,Brian,Carlos,&Tony are outstanding & will absolutely take very good care of you. More

by sloankevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett, Carlos Maldonado, Brian Jensen, Tony Deleon
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Sep 22, 2025 -

Southlake Nissan responded

Thank you for the kind words! We’re thrilled to hear that Nick, Brian, Carlos, and Tony provided outstanding service. We truly appreciate your trust and recommendation!

September 16, 2025

The workers in the service department at Southlake Nissan are continuously helpful whenever I need a question answered or a problem looked at with my car. More

by afornic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett, Carlos Maldonado, Brian Jensen, Tony Deleon
Print
Sep 17, 2025 -

Southlake Nissan responded

Thank you for your kind words! We’re so glad our Southlake Nissan service team is always able to help with your questions and keep your car running smoothly. We truly appreciate your trust in us!

August 31, 2025

Helpful with answering questions. A little pricey but it's a dealer service station. Should give veterans discount and not just active duty discount! Veterans served their time too! More

by michaelmendez00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
Print
Sep 02, 2025 -

Southlake Nissan responded

Thank you for your feedback and for your service. We’re glad our team was able to answer your questions and help you out. We also appreciate your input regarding veteran discounts — your suggestion is valuable, and we’ll be sure to share it with our management team for consideration.

August 24, 2025

Always a pleasure to bring my vehicle in to be serviced. Techs are always fantastic. More

by chrispartridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett, Carlos Maldonado, Brian Jensen, Tony Deleon
Print
Aug 25, 2025 -

Southlake Nissan responded

Thank you for your kind words! We’re thrilled to hear our techs continue to provide fantastic service, and we look forward to seeing you again.

August 22, 2025

Everything was good, happy with the experience. Would recommend again. One, two, three, four, five Rocco Santana More

by Larry46410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rococo Santana
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Aug 25, 2025 -

Southlake Nissan responded

Thank you for the great review! We’re glad you had a positive experience and appreciate the recommendation. We’ll be sure to pass along your kind words to Rocco Santana!

August 21, 2025

Great and quick service. The Staff was welcoming even though I was a walk in. More

by tianaeaston43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
Print
Aug 25, 2025 -

Southlake Nissan responded

Thank you for your feedback! We’re glad our team could provide quick and welcoming service, even on a walk-in visit. We appreciate you choosing us!

August 18, 2025

Southlake Nissan and their people keep me coming back for more. Appreciate their service and customer relationship. More

by dianalreed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Santana
Print
Aug 20, 2025 -

Southlake Nissan responded

Thank you for your loyalty! We’re so glad to hear our team keeps you coming back and that you feel valued. We truly appreciate your continued trust in Southlake Nissan!

August 18, 2025

Always a great customer experience along with service as well. Provide recommendations and cost associated with work More

by uboutit69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
Print
Aug 20, 2025 -

Southlake Nissan responded

Thank you for the kind words! We’re glad to hear you consistently have a great experience and that our team is able to provide clear recommendations and cost details. We appreciate your trust in us!

August 18, 2025

Staff has always been great never any complaints or issues with service. Quick and easy to schedule and everything done in a timely manner. More

by djmucha18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado, Richard Powroznik
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Aug 18, 2025 -

Southlake Nissan responded

We’re so happy to hear our team has consistently provided you with quick, easy, and reliable service! Thank you for your continued trust and for sharing your experience with us.

August 15, 2025

My fluids were not topped off. I was supposed to get a call when service was completed did not happen. My underbelly carriage is not properly hooked up when I called about my exten More

by trudledge91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Barrett, Carlos Maldonado, Brian Jensen, Tony Deleon
Print
Aug 18, 2025 -

Southlake Nissan responded

Trudledge, we are extremely sorry to hear about this experience. We would like to talk about this situation with us. WIth your actual name not being on the review, or what kind of car you drive it is hard for us to find out who you are, and how to contact. If you could please respond to this with your full name, and what car you have so we can further investigate. Thank you!

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