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Southlake Nissan

Merrillville, IN

Overview
Reviews
4.7
1,857 Reviews
Call Dealership (219) 947-1600
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,857 reviews

November 26, 2025

Fantastic dealership! Jacob Flores was our salesman and he was awesome! Very professional and attentive to our needs. I highly recommend! More

by rcolburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Litwiak, Jacob Flores
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Nov 28, 2025 -

Southlake Nissan responded

Thank you so much for the fantastic review! We’re thrilled to hear Jacob provided professional, attentive service and helped make your experience a great one. We truly appreciate your recommendation and look forward to working with you again!

November 22, 2025

Experience has historically been very good but this time the team recommended future service for an issue which does not exist. More

by srdoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett, Carlos Maldonado, Brian Jensen, Tony Deleon
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Nov 26, 2025 -

Southlake Nissan responded

Sir, we are sorry to hear about your experience. We take extreme pride in taking care of our service customers. We train our service advisors to make customers aware of future problems that may come up. It is not an obligation to get the work done. More of just a heads up that something may be going out on your vehicle soon. We would rather make customers aware of a future issue, than being blind sided. Have a great day!

November 19, 2025

Better than the Schererville dealership. Customer service at the Nissan Merrillville dealership is way better than the customer service at the Schererville dealership. More

by LopezGuevara238
Recommend Dealer
Yes
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Nov 21, 2025 -

Southlake Nissan responded

Thank you for the great review! We’re glad to hear you had a better experience with our team here in Merrillville. We truly appreciate your business, and if you ever need anything in the future, please don’t hesitate to reach out.

November 15, 2025

Jenna was extremely helpful through the whole process. Go see her for your next vehicle. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna Volikas
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Nov 17, 2025 -

Southlake Nissan responded

Thank you for the great review! We’re thrilled to hear Jenna was so helpful throughout your vehicle purchase. We truly appreciate your business, and if you ever need anything in the future, please don’t hesitate to reach out.

November 13, 2025

Josh was so kind, understanding, and sweet to me thru the whole process. Even when the deal was going south he still held the door open for me and walked me to my car. He is a great salesman taught how to tr More

by JtJulie69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gatton, Joshua Anderson
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Nov 17, 2025 -

Southlake Nissan responded

Thank you for the wonderful review! We’re thrilled to hear Josh made your experience so positive and went above and beyond to take care of you. It’s great to hear you’ve made a friend in the process! We truly appreciate your business, and if you ever need anything in the future, please don’t hesitate to reach out.

November 12, 2025

They're always friendly. I have been going to Southlake Nissan for years and I've never had any complaints! More

by jdumath
Recommend Dealer
Yes
Employees Worked With
Brian Jensen, Brian Jensen
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Nov 17, 2025 -

Southlake Nissan responded

Thank you for your kind words and continued loyalty! We’re thrilled to hear you’ve consistently had great experiences with our team. We truly appreciate your business, and if you ever need anything in the future, please don’t hesitate to reach out.

October 30, 2025

When we had no hope to getting a vehicle, Will and his manager came through. We are so thankful! More

by renee.73.rr
Recommend Dealer
Yes
Employees Worked With
Will Broughton, Will Broughton
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Nov 03, 2025 -

Southlake Nissan responded

We’re so happy to hear Will and our team were able to help make it happen! Thank you for your trust — we truly appreciate you and hope you enjoy your new vehicle!

October 26, 2025

No problems! Professional, Friendly and Knowledgeable. My service was covered and I did not have to pay anything! More

by Divatammey
Recommend Dealer
Yes
Employees Worked With
Brian Jensen, Brian Jensen
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Nov 03, 2025 -

Southlake Nissan responded

We’re glad to hear everything went smoothly and that our team provided professional, friendly, and knowledgeable service. Thank you for sharing your experience!

October 20, 2025

Very helpful, answered all of my questions that I had, went over and beyond on the delivery … More

by Krob6886
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew reel
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Oct 23, 2025 -

Southlake Nissan responded

Thank you for the great feedback! We’re so glad our team went above and beyond to make sure all your questions were answered. Enjoy your new vehicle!

October 15, 2025

Very Satisfied And well pleased with the service I'm very satisfied Very very satisfied Satisfied More

by alice.lockette74
Recommend Dealer
Yes
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Oct 23, 2025 -

Southlake Nissan responded

We love hearing that you’re so satisfied! Thank you for sharing your experience and for choosing us — we truly appreciate your support!

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