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Southlake Nissan

Merrillville, IN

Overview
Reviews
4.7
1,857 Reviews
Call Dealership (219) 947-1600
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,857 reviews

December 17, 2025

Good customer service and work. I went on for an oil change and they discovered brakes were out. They immediately addressed the issue and resolved it. More

by llholl2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett, Carlos Maldonado, Brian Jensen, Tony Deleon
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Dec 18, 2025 -

Southlake Nissan responded

Thank you for your feedback! We’re glad to hear you received good customer service and quality work. Taking care of important safety issues like your brakes right away is very important to us, and we’re happy we could get everything resolved promptly. We appreciate you choosing us and look forward to serving you again!

December 14, 2025

Very helpful and knowledgeable Answered all my questions responded to calls quickly and was polite More

by tjttaylor1227
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 18, 2025 -

Southlake Nissan responded

Thank you for the kind review! We’re happy to hear that our team was helpful, knowledgeable, and responsive, and that all your questions were answered promptly and politely. We truly appreciate your feedback and look forward to assisting you again in the future!

December 10, 2025

All was good ? ??? Weather was bad that day and I had to go pick up my husband from dialysis so I had to return the next day for my service to be completed and all w More

by nadeanhawkins
Recommend Dealer
Yes
Employees Worked With
Nicholas Barrett, Nicholas Barrett
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Dec 18, 2025 -

Southlake Nissan responded

Thank you for sharing your experience! We appreciate your patience with the weather and having to return the next day. We’re glad to hear everything went well and your service was completed smoothly. Thank you for choosing us, and we look forward to assisting you again in the future!

December 06, 2025

Always get great service They are the best dealership, they take care of their customers More

by georgegrogloth
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 08, 2025 -

Southlake Nissan responded

Thank you for the wonderful feedback! We’re thrilled to hear you consistently receive great service and feel well taken care of at our dealership. We truly appreciate your loyalty and look forward to serving you again!

December 06, 2025

Always polite and work hard to make things the way it should be. Nick and Justin kick xxx.. More

by rogbjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Nicholas Barrett, Tony Deleon
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Dec 08, 2025 -

Southlake Nissan responded

Thank you for the great feedback! We’re thrilled to hear that Nick and Justin went above and beyond to make things right. We truly appreciate your support and look forward to serving you again!

December 03, 2025

Always welcoming experience n greeted with smile and how I'm doing Offer area for customer seating and free water to quench thirst More

by uboutit69
Recommend Dealer
Yes
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Dec 04, 2025 -

Southlake Nissan responded

Thank you for sharing your experience! We’re so glad you always feel welcomed and greeted with a smile. We’re happy to provide a comfortable seating area and complimentary water for our customers. We appreciate you and look forward to seeing you again!

December 02, 2025

My wife and I have been buying vehicles from this dealership for 27 years and always have had a wonderful experience More

by mgsuits
Recommend Dealer
Yes
Employees Worked With
Brian Jensen, Brian Jensen
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Dec 04, 2025 -

Southlake Nissan responded

“Thank you so much for your loyalty over the past 27 years! It means a great deal to us that you and your wife continue to choose our dealership. We’re grateful for your trust and are honored to provide you with wonderful experiences time and time again.

December 01, 2025

I strongly dislike buying cars. However, your salesman Joe Dicesare made this experience very good. He was also accommodating in his efforts. More

by Serbmusic65
Recommend Dealer
Yes
Employees Worked With
Michael Gatton, Michael Gatton
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Dec 04, 2025 -

Southlake Nissan responded

Thank you for sharing your experience! We know that buying a car can sometimes feel stressful, so we’re especially glad to hear that Joe Dicesare made the process a positive one. His professionalism and willingness to accommodate your needs truly set him apart. We appreciate you giving us the opportunity to earn your business!

December 01, 2025

It was very good 5 It was great service. Everyone was friendly and answered all our questions More

by cathycady2
Recommend Dealer
Yes
Employees Worked With
Sam Litwiak, Sam Litwiak
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Dec 04, 2025 -

Southlake Nissan responded

Thank you for the 5-star review! We’re so glad to hear you received great service and found our team friendly and helpful. We appreciate your visit and are always here if you need anything!

November 29, 2025

Experience is always good. Last time service took 2 hours for an oil change and tire rotation More

by SPIRIDIS91
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado, Carlos Maldonado
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Dec 01, 2025 -

Southlake Nissan responded

Thank you for your feedback! We’re glad to hear your experience with us is always positive. We appreciate your patience during your recent service, and we’re always working to make our service as quick and efficient as possible. We truly value your business and look forward to seeing you again!

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