Southlake Nissan

Worst experience ever. From the moment I left the lot I quickly realized how sneaky and manipulative this place is. The check engine light came on as soon as I pulled from t From the moment I left the lot I quickly realized how sneaky and manipulative this place is. The check engine light came on as soon as I pulled from the lot. Which I now realized had been reset before I took it for a test drive and was why it took so long to see the car. Today I had a 3:00pm appointment to drop my husbands car off. They called us at one to remind us of the appointment and to let us know a rental would be waiting for us. It is now 355 and we are still in this stinky little waiting room. When I asked why we were waiting the service man shrugged his shoulders and said we are doing everything we can on our end. I'm not sure what the point of us having an appointment was. I want to vomit just thinking about spending another minute here. To top it off we've had to bring the finance department the same paperwork 3 times. Still a month later have no idea who has our loan. DO NOT BUY FROM THIS HORRIBLE PLACE. HORRIBLE CUSTOMER SERVICE. YOU WILL REGRET IT. More

BEST EVER Will Broughton was a great salesman. He listened to what I wanted and addressed my needs. Every person I dealt with was positive, professional and con Will Broughton was a great salesman. He listened to what I wanted and addressed my needs. Every person I dealt with was positive, professional and considerate. It was a wonderful experience. I was pleasantly surprised to be treated this well. I will return here when I replace my mother's car. While here I ran into a friend having her car serviced, and she raved about her experience, and felt they really cared well for her and her car. This is the best place I encountered while looking to purchase a different truck. You couldn't go wrong here. More

Great experience! I have had Nissans in the past. Went back to Southlake Nissan. Will Broughton was our salesman! He was great, and very professional. Absolutely No pre I have had Nissans in the past. Went back to Southlake Nissan. Will Broughton was our salesman! He was great, and very professional. Absolutely No pressure. He let us look around, and was happy to answer any questions. Went back about a week later to purchase the car. Will was wonderful. Very helpful, understanding and accommodating. I highly recommend this dealership. We shopped at other dealers, and Southlake Nissan by far was the nicest, and most welcoming! LOVE MY CAR! Thanks again Will!!! More

WORST DEALERSHIP I"VE EVER BEEN TO. *******CROOKS**** Go somewhere else. The management is absolutely horrible. They should be ashamed of how they treat their customers. Owner M. Kors should also be asha Go somewhere else. The management is absolutely horrible. They should be ashamed of how they treat their customers. Owner M. Kors should also be ashamed of his employees. More

Great Customer Service, Awesome Staff Sales Person Will is a great person to work with He is very straight forward & honest. He is simply the BEST!!!! Sales Person Will is a great person to work with He is very straight forward & honest. He is simply the BEST!!!! More

no hassles Car I had for eleven years gave out over the weekend,went to South lake Nissan Monday morning to look at car seen on the companies website. Took it f Car I had for eleven years gave out over the weekend,went to South lake Nissan Monday morning to look at car seen on the companies website. Took it for a test drive with Will Broughton, whom I thought was the best individual I have done business with in a long time. He was courteous,professional and above all fair. No one at the dealership lied to me or played some of the usual games I have encountered in the past with financing, high pressure tactics etc. I felt like i was dealing with grown adults who were serious about making sales and did the necessary leg work to ensure that happened. Overall it was a pleasant,hassle free experience. More

Will is a great person to deal with! He is straight and forward and does no beat around the bush. He is a very hardworking and honest salesperson. He handles everything right up to the He is straight and forward and does no beat around the bush. He is a very hardworking and honest salesperson. He handles everything right up to the price. When I'm ready to make another auto purchase, I would want to deal with him again. I would highly recommend Will to others looking to buy an automobile. I really enjoyed dealing with Will. I would also recommend the dealership. More

Simply the best! My experience with this dealership was simply the best! I recieved exceptional service with helping me to find the right vehicle. I received very de My experience with this dealership was simply the best! I recieved exceptional service with helping me to find the right vehicle. I received very detailed explaination of the vehicle of my choice. I was very impressed with the process of everything and the sales team was great! My salesperson made sure that all of my questions were answered and really went out of his way to make sure that I was totally satisfied with my experience. I will be back for future purchases and I recommend this dealership. More

Good Dealership to work with We told the salesman what type of vehicle we were looking for and my son liked the car very much. My son was comfortable with the vehicle and it has p We told the salesman what type of vehicle we were looking for and my son liked the car very much. My son was comfortable with the vehicle and it has plenty of room for him. The salesman really wanted to help him get the right car. More

Professional and Caring sales staff The salesperson went out of his way to keep us up to date on specials and model information over the two week period that we were looking for a new ca The salesperson went out of his way to keep us up to date on specials and model information over the two week period that we were looking for a new car. He thoroughly explained "why" Nissan; why he worked there and why we should buy one. The showroom and service areas were very clean. The dealership is in a great location in NW Indiana. More