Southlake Nissan
Merrillville, IN
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Great sale representative and excellent customer service. I found my experience at Southlake Nissan the best experience I have ever encountered in buying vehicle.. I believe it was due to my sales representat I found my experience at Southlake Nissan the best experience I have ever encountered in buying vehicle.. I believe it was due to my sales representative Will. He made me and my husband James Brown very comfortable. I found him to be honest, patient andnunderstanding even though, we were not in the best position credit-wise nevertheless, he worked long and hard along with his coworker in finding us a finance company that would accommodate the vehicle of my heart desires. I wasn't the easiest customer he probably ever dealt with because my mindset what's on the vehicle that I wanted and nothing less. He was very understanding of my request even though it may have looked impossible he never stop trying that's when I found him to be truthful with telling us exactly what we needed to be able to purchase vehicle I wanted even though, many Finance Company said no him and his co-worker never stop trying .Needless, to say I am a very happy and please customer!!! With the outcome. I left the the dealership with my new 2018 Rouge Nissan. I have over the years purchase many vehicles some when I could walk right in and just pick out what I wanted and sign on the dotted line and other cases due to the economy and our credit was not up to part and had to settle for what THEY wanted me to have because I had to have some kind of Transportation .The payments was outrageous!! on top of that it was not a new vehicle it was several years old. I never was happy with that. James and I are still striving to work hard at building back or credit as it once was before A-1 Credit and I believe with Southlake Nissan helping us working hard for us with respect we once again will be able to walk right in and choose any vehicle we want. This is our second vehicle that we purchased from Southlake Nissan and I would definitely recommend any family member or friend to this dealership and knowing that He or She will leave there happy and respect no feeling embarrassed Thank you Will Broughton and your coworker in the finance department for your excellent !!! customer service I could have not done it without your help patience and understanding. You, Southlake Nissan made me feel like family I left there with my dignity thank you again!!!!!!! More
Great place to buy a new or pre-owned vehicle I went in looking at a Jeep Grand Cherokee and thanks to Zac I left with a Nissan Pathfinder. Couldn't be any happier. Zac was awesome. I was actually I went in looking at a Jeep Grand Cherokee and thanks to Zac I left with a Nissan Pathfinder. Couldn't be any happier. Zac was awesome. I was actually set on the Jeep but he talked me into taking a look at the Nissan and was pleasantly surprised. Huge thank you to Zac! Anyone looking for a new or pre-owned vehicle head over and see Zac! More
A cool dude With great pleasure, I truly in enjoy working with Zac. He finds a perfect vehicle that met all of my needs. Southlake Nissan was willing to work wit With great pleasure, I truly in enjoy working with Zac. He finds a perfect vehicle that met all of my needs. Southlake Nissan was willing to work with me on my purchase of 2014 Jeep Compass. I truly enjoy my new vehicle !!! Thanks, Zac!! ;) More
Wonderful Experience Will is very helpful. He explained everything about the vehicle. So wonderful working with him. He helped me feel confident about driving the vehic Will is very helpful. He explained everything about the vehicle. So wonderful working with him. He helped me feel confident about driving the vehicle. Previously went to another dealership and my experience was nothing like being at Southlake. The personal care at Southlake is outstanding. More
Amazing experience Will is an awesome salesman! He right away came out and greeted my father and I. I told Will what I was looking for and he did everything possible to Will is an awesome salesman! He right away came out and greeted my father and I. I told Will what I was looking for and he did everything possible to get exactly what I wanted. I came home with a brand new vehicle that same day! I highly recommend SOUTHLAKE Nissan for its friendly and welcoming environment! More
Don't hesitate! Call Mike Clark or Jim Youngblood We had a Great experience dealing with Mike Clark and Jim Youngblood while purchasing our 5th vehicle from them. Very professional, both listened to o We had a Great experience dealing with Mike Clark and Jim Youngblood while purchasing our 5th vehicle from them. Very professional, both listened to our wants and needs and met everyone of them! More
Wasted an hour an a half on my time Oil change and tire rotation. Told would have to wait 1hr 15 min. 2 hrs and 20 min. Later went to check on my car or reschedule. Was told car was do Oil change and tire rotation. Told would have to wait 1hr 15 min. 2 hrs and 20 min. Later went to check on my car or reschedule. Was told car was done,they must have just finished my paperwork. Paid for service. Looked at invoice in at 8:53 am done at 9:06 am. I'm leaving at 10 :25am. So unless you are prepared to sit for about an hour and a half for no reason, service your car elsewhere. My time is just as valuable More
Would Highly Recommend!! I went to all area dealers to shop for a new SUV and ended up coming back to Southlake Nissan, due to the personal care I was given in making my selec I went to all area dealers to shop for a new SUV and ended up coming back to Southlake Nissan, due to the personal care I was given in making my selection. It felt like Will truly cared about my happiness in purchasing a new SUV whether it be with Southlake or some other dealer. He was not pushy at all. I told him what I was looking for and he served up to fill my wishes. I had narrowed my choice down to the Rogue and the Edge, I choose the Rogue, because of the service I recieved which made me feel like any problems and concerns that I may have in the future would be taken care of with no hesitation. Thank you to everyone who I dealt with in my purchase. I would highly recommend Southlake to everyone. More
Service on July 7, 2018 Thank you Randy Kawanna for everything. Your help your knowledge, and expertise in dealing with your customers. A job well done you're a Blessing to S Thank you Randy Kawanna for everything. Your help your knowledge, and expertise in dealing with your customers. A job well done you're a Blessing to Southlake Nissan!!! Greerann Sims & Remi More
Great experience! Will Broughton and Tom Carter made car buying a great experience! They were very professional! If you are looking into gea Nissan, these guys are the Will Broughton and Tom Carter made car buying a great experience! They were very professional! If you are looking into gea Nissan, these guys are the best! More





