Back

Southlake Nissan

Merrillville, IN

4.7
1,857 Reviews

4201 E Lincoln Hwy

Merrillville, IN

46410

Directions

By Type

Showing 1,857 reviews

March 09, 2026

Hector help me through the entire buying process. He was patient and listened to all my concerns and questions. More

by Michael.suggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
Mar 09, 2026 -

Southlake Nissan responded

Thank you for sharing your experience. We’re glad to hear Hector guided you through the entire buying process with patience and attentiveness, taking the time to listen to all your concerns and questions. That level of care is exactly what we strive to provide. We truly appreciate your trust in our team and hope you enjoy your new vehicle.

January 14, 2026

Thank you to Brian the service advisor and his techs for helping me try to figure out what is going on with my Nissan Z More

by ELIZATSERPELIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
Jan 15, 2026 -

Southlake Nissan responded

Thank you for taking the time to share your experience! We’re glad Brian and our service technicians were able to help work through the concerns with your Nissan Z. We truly appreciate your trust and are always here if you need further assistance.

January 09, 2026

He was very nice and professional. Will sold my husband a new rogue . Thank you More

by ayonjanet81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Broughton
Jan 12, 2026 -

Southlake Nissan responded

Thank you for the kind review! We’re happy to hear that Will was very nice and professional while helping your husband with his new Rogue. Congratulations on the new vehicle, and thank you for choosing us!

January 03, 2026

Had truck serviced, I bought a brand new tire 6 weeks prior. And was told all tires are 7/32. I was a mechanic fir 29 years, so your service tech and advisors need to stop yanking my chain. I have to go More

by wrench
Recommend Dealer
Yes
Jan 05, 2026 -

Southlake Nissan responded

Hi Wrench. We are sorry to hear about this experience. If you could please email our Service Manager Tony. We really would like to discuss this situation. With your name "Wrench" we cannot identify you. So we have no record of you ever being at our establishment. We don't know if you bought your tires here. If you bought tires 6 weeks ago, depending on the amount of mileage you drive. The tires can truly be measuring 7/32. We would like the opportunity to make things write, and check our work over. Mistakes can happen. Please email Tony at tonyd@southlakemail.com. Or call and ask for Tony at (219) 947-1600. Thank you.

December 28, 2025

I would definitely recommend this dealership to anyone. Our salesman Branden was very friendly, knowledgeable and helpful. More

by sandra972003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branden Terry, Branden Terry
Dec 29, 2025 -

Southlake Nissan responded

Thank you for the recommendation! We’re so glad to hear that Branden was friendly, knowledgeable, and helpful throughout your experience. We truly appreciate your kind words and are grateful for your trust. We look forward to assisting you again in the future!

December 26, 2025

Informative He kept me informed with the issue with my car. Helped me by giving me a 10 percent discount. More

by islandgirlkathy
Recommend Dealer
Yes
Dec 29, 2025 -

Southlake Nissan responded

Thank you for your feedback! We’re glad to hear you were kept informed throughout the process and that the team was able to help with a 10% discount. We appreciate your trust and look forward to assisting you again in the future!

December 20, 2025

I bought my 2022 Ram Limited rom out of state. The process was smooth and the staff were very cordial, However, I was relying on them and a 3rd party inspector to give me feedback on the vehicle More

by Jeff Klemmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Earl the salesman and Jim in finance.
Dec 22, 2025 -

Southlake Nissan responded

Jeff, we are sorry to hear about this experience. If you could please call Sam Litwiak our Sales Manager (219) 947-1600. He would like to discuss this situation a little more in depth. Thank you!

December 20, 2025

It's very professional, and informative to the customers, they let u know how's the work on ur car is going More

by tinariv1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
Dec 22, 2025 -

Southlake Nissan responded

Thank you for your feedback! We’re glad to hear you found our team professional and informative, and that we kept you updated on the progress of your vehicle. We truly appreciate you choosing us and look forward to assisting you again in the future!

December 19, 2025

Excellent. Went over everything that they checked and serviced Answered all of my questions thoroughly More

by cynthiaspin
Recommend Dealer
Yes
Employees Worked With
Lol don't remember
Dec 22, 2025 -

Southlake Nissan responded

Thank you for the great review! We’re happy to hear that everything was explained clearly, the services were thoroughly reviewed, and all of your questions were answered. We truly appreciate your feedback and look forward to assisting you again in the future!

December 17, 2025

I have a great experience any time Brain helps me. He is very knowledgeable and guided me because I am clueless. More

by mariaalvina
Recommend Dealer
Yes
Employees Worked With
Brian Jensen, Brian Jensen
Dec 18, 2025 -

Southlake Nissan responded

Thank you for sharing your experience! We’re happy to hear that Brain consistently provides great service and takes the time to guide you with his knowledge and patience. We truly appreciate your trust and look forward to helping you again in the future!

1
...