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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,016 Reviews

4,016 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 16, 2022

I like coming to this dealership. They are always professional and I am treated well. More

by lv2kter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horachio
May 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 16, 2022

The folks at Southern Team Subaru are consistently awesome all the way around. !!!!! I have been coming to this dealership ( previously First Team) for about 8 years now and am always Very Happy with More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 15, 2022

Car problems. Left multiple messages and never received a call back. Service was checking on problems and was calling Hyundai to check on coverage. Ongoing prob More

by duncan.cherrie
Recommend Dealer
No
Employees Worked With
Grayson
May 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback, Duncan. Our service leaders will be contacting you directly to ensure that you are completely satisfied. Enjoy your day.

May 15, 2022

Great service, hopefully my next vehicle will also be a Subaru if only they made vans More

by blackandbluems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
May 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 15, 2022

The service was quick. Everyone was professional and nice. The restroom was clean. It would be nice to bring back the snacks… More

by MICHAELSJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female rep
May 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 14, 2022

Service department is highly efficient, with courteous. The dealer provided an inspection at no additional charge without any pressure for other services. Price for my service was in the same range as non- More

by wvgreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 14, 2022

my repair took longer than quoted. feel I should have been compensated a little more More

by mljmayo26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 13, 2022

Clean dealership and professional employees They had my car serviced in the time they told me. That was important to me. More

by JANELOOMIS21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 13, 2022

Service department is helpful, clean and knowledgeable. I would recommend them and will use them again myself. More

by allenjames0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not listed
May 13, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 13, 2022

The staff was friendly and not too bad of a wait for my vehicle to be serviced also was offered a drink while waiting awesome More

by Noelcc77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
May 13, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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