Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Southern Mazda Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.5
791 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership
View Awards

12602 Jefferson Ave

Newport News, VA

23602

Directions

By Type

Showing 791 reviews

May 25, 2025

I appreciate the staff’s willingness to make everything is done correctly and timely and explained clearly in the notes. More

by sarafina76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cierra Roye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayden stern
Report | Print
Jun 11, 2025 -

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 22, 2025

When I walked in called me by my name and knew exactly what I was there for. More

by staycemh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden in service department
Report | Print
Jun 11, 2025 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 22, 2025

Prompt, professional, compassionate, thorough service. Worked me into busy schedule as I walk in. All issues resolved More

by HNVRA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay in Services
Report | Print
Jun 11, 2025 -

Southern Mazda Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 21, 2025

Thank you for your stellar service. I will definitely return in the future with my other vehicles. Took great care of my Audi Q7. More

by yelsew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 11, 2025 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 20, 2025

We truly appreciate your ability to fit us in whilst on vacation visiting family! We will be back and will recommend you to my friends and family in the area, thank you! More

by JSRUSHLAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jun 11, 2025 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 20, 2025

I was told the inspection was free. I paid $20 for it. I would have like more transparency. I like having an appointment. More

by winzerleah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toney Richards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2025

The oil change and inspection were free. That was unexpected. This has been the dealership where I've bought my Mazdas and the only place where I get them serviced. I've been very pleased. More

by VANDENBURGHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I've worked with Cleon in the past, who was excellent. Don't recall the name of this service Dept. person, but also very nice and competent.
Report | Print
May 16, 2025

Outstanding service and superb customer service. I will certainly be back for mr scheduled service and will recommend to my friends. Keep up the outstanding job!!! More

by Neat2bme@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department — Ayden
Report | Print
May 16, 2025

I was easily able to change my appointment on line and when I got there they took me right away. More

by mike.mizelle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 16, 2025 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 15, 2025

I have had several bad experiences at this Mazda and I have decided that I will not be using them again. The service employees are incompetent and I have also left several voicemails that have still not b More

by DONNAGROSKOPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea who their names are other than Cleon and he isn’t shown.
Report | Print
May 16, 2025 -

Southern Mazda Newport News responded

We value and appreciate your business, Donna. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

1
...
33
34
35
...
80