Southern Mazda Newport News

Kerry was such a nice service advisor. He helped my husband and I with both of our cars getting serviced. We live in VA beach but would definitely return to this location! He helped my husband and I with both of our cars getting serviced. We live in VA beach but would definitely return to this location! More

I came into get my car fixed walked out with a 2026 with a deal I couldn’t say no to Miko & the general manger were great and made sure me and my family were well taken care of thank you a deal I couldn’t say no to Miko & the general manger were great and made sure me and my family were well taken care of thank you More

Brian the technician was great resolving the problem with my car after thieves tried to hack into my car causing the key fobs to stop working. He was able to reprogram my control unit that the thieves wiped my car after thieves tried to hack into my car causing the key fobs to stop working. He was able to reprogram my control unit that the thieves wiped. This saved me 1000 by keeping me from replacing the whole unit. More

They worked to get me the best deal and upgrade. Couldn't appreciate them more! They were amazing! Great service Couldn't appreciate them more! They were amazing! Great service More

It was great! Everyone was helpful and courteous The staff went above and beyond to make sure I was accommodated Everyone was helpful and courteous The staff went above and beyond to make sure I was accommodated More

He is professional, transparent about the service, price and recommendations. I don’t feel pushed either. and recommendations. I don’t feel pushed either. More

Maria and GM Byron were simply amazing! They helped me see the value and what I was getting. It was important to them that I was happy and got what I needed. You can tell they really care They helped me see the value and what I was getting. It was important to them that I was happy and got what I needed. You can tell they really care about what they do and they want to make sure every customer walks away with exactly what they want. And I did! I am over the moon excited about my new vehicle and I love the experience that they gave me. Megan was amazing with the close out!! Very thoughtful and thorough!! I also want to mention Chandler! He was awesome and helped me set up the app. I cannot say enough about everyone in this store. They really made me feel special and made my experience so worth it.Thank you again 😊 More

Wonderful service where the professional staff makes you feel like family and make sure that you ride out in a SAFE AND RELIABLE CAR with no hidden maintenance issues feel like family and make sure that you ride out in a SAFE AND RELIABLE CAR with no hidden maintenance issues More

WORST SERVICE EXPERIENCE EVER. June 5, 2026. Had an appointment for a oil change and tire rotation. Over 3 hours later my car was still in the waiting area. The service guy tried t June 5, 2026. Had an appointment for a oil change and tire rotation. Over 3 hours later my car was still in the waiting area. The service guy tried to give me some crappy excuse but it made no sense at all. I had the worst experience ever at this place and I will never go back there. More

I was there waiting for service and it took them five hours for basic maintenance in the car. One of the worst experiences I've ever had at a dealership. hours for basic maintenance in the car. One of the worst experiences I've ever had at a dealership. More