Southern Mazda Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Our family has multiple vehicles and we always come to mazda for maintenance and other services. Staff is very courteous and we had been working with Cleon for many years now and we're always happy with w mazda for maintenance and other services. Staff is very courteous and we had been working with Cleon for many years now and we're always happy with work performance as well as any suggestions in regards to other services or maintenance. More
I find the work overpriced, especially when driving off the lot, a dashboard light to come on for the same work they did, or assuming they did, but very well charged. the lot, a dashboard light to come on for the same work they did, or assuming they did, but very well charged. More
Took 4 hours for an oil change, computer update and inspection in which they still didn’t do the inspection..or reset oil notification inspection in which they still didn’t do the inspection..or reset oil notification More
Friendly professional people who went out of there way to make sure I was treated fair and got the car and deal I wanted. make sure I was treated fair and got the car and deal I wanted. More
They were extremely helpful as well as respectful of my preferences I wanted for my car. I also liked the video I was given for my inspection. Makes me feel better as a customer seeing the car being analyz preferences I wanted for my car. I also liked the video I was given for my inspection. Makes me feel better as a customer seeing the car being analyzed. More
The dealership is over all good, however it would be better if it was fine tuned with experienced people to support those who have not been around long enough to provide customers with necessary details better if it was fine tuned with experienced people to support those who have not been around long enough to provide customers with necessary details. There was quite a bit that was missed once I committed to making southern my choice. I drove away lacking information that should have been presented, even without me asking. Also this seems to be asking about the service department and I have yet to have any dealings with them. Communication is key and there are too many instances that when communications need to be specific it is incomplete. More






